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CSM Compensation

topic on 1 show · 1 statements across 1 episodes

the Official SaaStr Podcast

1 statements about CSM Compensation, every show

SAASTR Disclosure
Terminus shifted CSM compensation from gross dollar to logo retention
“We changed CSM compensation to go from gross dollar retention to logo retention. So even if that meant that we had to right size an account, we always wanted to do what was right for the customer.”
Tim Kopp Feb 26, 2021 ▶ 7:16 The Playbook to Boosting Net Retention (Quickly) with Terminus's CEO | SaaStr Software Community

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