CS Rep
topic on 1 show · 1 statements across 1 episodes
1 statements about CS Rep, every show
Mahtani: Pause CS hiring after first rep until self-service content is built
“I'll probably as founder, you know, like try and get your first CS rep so you can get the structure and the process and right, but then don't keep investing in CS reps until you get a foundation of like self-help and knowledge and content in place.”