CS rep
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Sep 27, 2024 by Jeetu Mahtani · across every show →
Everything said about CS rep, oldest first
Sep 27, 2024 positive
Mahtani: Pause CS hiring after first rep until self-service content is built
“I'll probably as founder, you know, like try and get your first CS rep so you can get the structure and the process and right, but then don't keep investing in CS reps until you get a foundation of like self-help and knowledge and content in place.”