CRM Software
topic on 2 shows · 2 statements across 2 episodes
2 statements about CRM Software, every show
Zhang: Decagon clients spend more on AI agents than CRM software
“And so if you look at a lot of our customers, for example, they're spending more on the AI agent Than the previous CRM software for support.”
Paris: SMB CRM startups must rely on new logos over seat expansion
“No, it's adding brand new customers. That's one of the problem of this kind of product. Basically you sign a company and those companies do, do not hire much more salespeople, you know, they grow, but they don't grow at hyper high speed. So you can't rely on t…”