Contraction
topic on 1 show · 1 statements across 1 episodes
1 statements about Contraction, every show
Baker: Contraction is the biggest killer for per-seat SaaS companies
“So if you're selling by seat, contraction is the biggest killer for your business. Because you'll get, you'll bring a customer on, you might sell a hundred seats, and you've still got that customer in 12 months time, but you've probably churned 60% of your sea…”