contraction

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Nov 6, 2022 by Adam Baker · across every show →

Everything said about contraction, oldest first

Nov 6, 2022 negative
Insight
Baker: Contraction is the biggest killer for per-seat SaaS companies
“So if you're selling by seat, contraction is the biggest killer for your business. Because you'll get, you'll bring a customer on, you might sell a hundred seats, and you've still got that customer in 12 months time, but you've probably churned 60% of your sea…”
Adam Baker Nov 6, 2022 ▶ 17:39 How to shoot through the scale gap (hardest part of scaling rev is between $1M ARR - $6M ARR)
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