Active Data
topic on 1 show · 1 statements across 1 episodes
1 statements about Active Data, every show
Christensen: Scaling causes executives to track active metrics over actual customer needs
“As the company becomes successful, as Mark describes it, the nature of the data that surrounds the executives changes. And now the data is all about products and competitors and features. And in contrast to the first set of data, which is passive in this phase…”