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Kim Scott

Co-Founder, Radical Candor · 1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

authorfounderexecutivehostacademic@kimballscott ↗LinkedIn ↗radicalcandor.com ↗

Kim Scott is best known for creating the Radical Candor management philosophy and authoring the bestselling business books Radical Candor and Radical Respect. Before founding her company, she led teams at Google, taught at Apple University, and coached CEOs at tech companies including Dropbox, Qualtrics, and Twitter.

14statements → 2claims → 1claims resolved → 3.93/5average certainty → 2.64/5average debate potential → ≈4.5/5argument clarity, estimated → 15said about them ↓

0 supported 1 partly supported 0 contradicted 1 not checkable as stated how the 2 claims stand · each chip opens the sources

2 assertions · 12 insights · every statement was checked. The predictions and assertions are the 2 claims: statements the public record can support or contradict. 1 is resolved, and 1 names no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Kim argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

How they sound: speaking style how? →

211 words/min while actually speaking · 3.5 um and uh per 1k words

No argument clarity score for Kim Scott: no usable question→answer exchanges on raw tape (a fair score needs 8+). We do not score a sample that small. Roundtable and news formats yield far fewer direct exchanges than interviews. Their coarse estimate from 6 exchanges on the produced feed is ≈4.5/5, shown at half point precision because the sample is small and produced tape scores higher.

Measured by listening to 4,050 words across 1 episode, but every recording we have of Kim Scott is the aired feed, and an editor cleaned that audio before release. Some of the hesitation was cut before we ever heard it, so read these as floors: the true rates are at least this high. These are measurements of speaking style, not scores. How it's measured →

How the interview went all their pushback → series average →

Across 1 rated episode:

host pushback ▾ 3/10
pushed back at the host ▾ 3/10
setup questions received 50%

Everything Kim Scott said on 20VC that made the record, most notable first. Filter by type, assessment or year in the ledger →

Assertion Not checkable as stated
Scott: 85% of workplace relationship mistakes stem from ruinous empathy
“This is the most common mistake, this is, I would say, 85% of mistakes in relationships at work get made when you do care personally, and you do actually show you care personally, but because you're so worried about the other person's feelings or whatnot, you …”
Kim Scott Jul 7, 2017 ▶ 5:09 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Male managers consistently pull punches when giving female employees feedback
“One of them is that if you're a woman working for a male boss, it's highly likely that he's going to pull his punches when giving you feedback versus the men who work for him. Versus your male colleagues. And that's bad for you because feedback is good for you…”
Kim Scott Jul 7, 2017 ▶ 15:56 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Assertion Partly supported
Scott: Women offering candid feedback are unfairly perceived as obnoxiously aggressive
“And basically the problem is that when you are a woman being radically candid with others, they're more likely to interpret your radical candor as obnoxious aggression than the same radical candor coming from a man.”
Kim Scott Jul 7, 2017 ▶ 17:41 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Softening critical feedback hurts careers more than obnoxious aggression
“And if you back off your challenge when you're giving feedback, when you're expressing your opinion, You wind up either in ruinous empathy or in manipulative insincerity, and both of those quadrants are going to be worse for your career than being seen as obno…”
Kim Scott Jul 7, 2017 ▶ 18:16 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Trying to be liked at work leads to manipulative insincerity
“It's a disaster. Don't try to be more likable. There's a giant difference between caring personally and wanting to be liked. So it is really important to realize that a key aspect of radical candor is really focusing on the other person and their well-being an…”
Kim Scott Jul 7, 2017 ▶ 23:27 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Stubborn colleagues require extreme language, sensitive ones need personal care
“Sometimes you're going to be working with somebody who's a little stubborn, maybe a little cocky, and you're going to have to use some extreme, extreme language to get through to them. And other times you're going to be working with somebody who's extremely se…”
Kim Scott Jul 7, 2017 ▶ 10:46 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Polish your resume and leave any boss who refuses upward feedback
“Occasionally, you'll have a boss who says, no, I don't want to hear about it. And then, of course, your job is to polish up your resume and find a better boss.”
Kim Scott Jul 7, 2017 ▶ 13:09 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Managers must enforce direct peer resolution before hearing employee complaints
“Basically the idea is to get very disciplined about, especially if you're a manager, not letting one employee Come and talk to you, complain about another, but rather say, have you talked to so-and-so directly? And if the answer is no, say, well, go talk to th…”
Kim Scott Jul 7, 2017 ▶ 21:29 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Listening to peer complaints is stirring politics, not showing empathy
“It's so easy when a colleague comes to you complaining about another to feel like you're being empathetic to listen and maybe even stir them up a little bit, but it's not empathy. You're just stirring the political pot.”
Kim Scott Jul 7, 2017 ▶ 22:12 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Software nudges fail to drive radically candid workplace conversations
“When I started the company, I felt that it was really just a matter of building a great software system that was going to give people the right reminder, the right nudge at the right moment, and it turns out that doesn't work in terms of getting people to have…”
Kim Scott Jul 7, 2017 ▶ 26:21 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Prioritize long-term helpful feedback over short-term hurt feelings
“If you take just a second to establish a human connection, and if you don't let the concern, the worry about the other person's short-term feelings get in the way of telling them something that is really good for them to hear in the long run, then you wind up …”
Kim Scott Jul 7, 2017 ▶ 3:58 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Start giving feedback by soliciting feedback about yourself in private
“You know, I think that when you're giving feedback, whether it's up, down, or sideways, the sort of formula is the same, because it's hard to give feedback, and you want to do it in the right way, and I think the best thing to do is to start by soliciting feed…”
Kim Scott Jul 7, 2017 ▶ 11:40 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Childhood conditioning and emotional suppression hinder open workplace communication
“And so the combination of those two factors of pretending at work that we don't have any emotions, that we're not fully human, and having been trained since we learned to speak, if you don't have anything nice to say, don't say it at all, makes radical candor …”
Kim Scott Jul 7, 2017 ▶ 15:01 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
Insight
Scott: Early-career workers should project more confidence than they actually feel
“I think what you can do is come in with a good deal more confidence than you feel. I think that is almost always a good idea because especially when you're early in your career, It's probably not such a good idea later in your career, but early in your career,…”
Kim Scott Jul 7, 2017 ▶ 24:12 20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc

The other half of the tape: Kim Scott's own voice is left out of every number here. Other people bring the name up 15 times in 6 episodes on 20VC. every mention, with the transcript →

Who brings them up most Ryan Smith 4Will Porteous 3Jason Brown 3Jack Altman 2Harry Stebbings 2Chris O'Neill 1

Every mention by year

tap a year for its mentions
0082154201620172018201920202021episodesmentions
024201620172018201920202021episodes it came up in
001.5234201620172018201920202021episodesmentions per episode
2021 2 mentions in 1 episode
2017 11 mentions in 4 episodes 3 per episode
2016 2 mentions in 1 episode

Appearances (1)

EpisodeDateSpeaking time
20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes H Jul 7, 2017 21m
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