Decagon, every mention
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tap a year for its mentions
every year anyone Harry Stebbings 41Jason Lemkin 12Rory O'Driscoll 10Jesse Zhang 6David George 5Severin Hacker 3Scott Wu 1Aaron Katz 1
Verbatim, from the transcripts: the passages where Decagon comes up
Jensen Huang Declares AGI Has Arrived | Tesla Launches Cybercabs | Index Pulls Out of Town
- ▶ 1:08:12 Jason Lemkin First, huge kudos to going from like the multilingual Sierra Decagon to like, uh, the, the, the team of 650 folks helping you deploy AI in the enterprise. 2 times in the scene
How to Build Your Own Data Center & Why Every Startup Should Do It
- ▶ 50:22 Harry Stebbings You have Sierra and Dak gone out in front with the majority of funding and attention, but to say that there are 18 companies that have now raised over a hundred million in the last 18 months, uh, there is, uh, kind of what I would call,…
ClickHouse CEO: AI Margins Need to Improve | Revenue Concentration Should be a Concern
- ▶ 48:09 Aaron Katz The basket of AI companies that's using us in nearly every AI companies built on ClickHouse from Harvey, Sierra, Decagon, Anthropic, OpenAI, et cetera, represents less than 12% of revenue.
Should the US Ban Chinese Open-Source Models | OpenRouter's Chance To Sell | Stripe Buying PayPal
- ▶ 10:44 Rory O'Driscoll But look, conversely, if you're a Decagon and you're a startup doing inference on
Enterprises Fear Frontier Models | Sam Altman Offers Trump 5% of OpenAI | DeepSeek Builds Own Chips · 20VC with Harry Stebbings
- ▶ 1:02:06 unnamed speaker And I, I actually, Jesse Zhang, the Decagon founder, did a nice post on that just now. 3 times in the scene
Anthropic Buys Compute From Elon & Commits $200BN to Google | Cerebras IPO | Ramp Raises at $40BN · 20VC with Harry Stebbings
- ▶ 31:04 Jason Lemkin They're not going to rebuild Decagon or Sierra or Finn or gorgeous or any of these other, it's not that they won't build chunks of it.
The Early Days of Anthropic & How 21 of 22 VCs Rejected It | The Four Bottlenecks in AI | Anj Midha · 20VC with Harry Stebbings
- ▶ 53:30 Harry Stebbings So they can offer the best customer support and then sell their older models to Sierra and Decagon so they have a worse quality model retaining the best for themselves.
ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
- ▶ 26:52 Harry Stebbings I think customer support is uninvestable today, and I get so much shit on Twitter for this, because everyone shits on them, but, but I'm like, Sierra and Dakagon, obviously two market leaders in terms of brand, and how much money they've…
- ▶ 28:03 unnamed speaker Um, but I also think, like, you look at, like, all of our competitors, like, you mentioned Sierra, DecGone, and all of the other ones, we power all of them.
NVIDIA Predicts $1TRN in Revenue: Everything You Need to Know From GTC & Anduril Lands $20B Contract · 20VC with Harry Stebbings
- ▶ 40:05 Jason Lemkin It's easy to be, take any, I mean, I, I, I, I, I'm getting bored of talking about the same companies, but to have a thread through our conversation, certainly I, I wouldn't have believed that being in this space, having made so many… 2 times in the scene
Gokul Rajaram: How to Analyse for Durability and Defensibility in a World of AI · 20VC with Harry Stebbings
- ▶ 33:27 Harry Stebbings If I think about customer support, Sierra and Decagon, and there are
Anthropic vs The Pentagon: Who Wins? | The Data Center Arms Race | The Ultimate Stock Picks · 20VC with Harry Stebbings
- ▶ 47:40 Rory O'Driscoll They tend on average to be slightly smaller in terms of customer size at the high end of Sierra and they compete more with Decagon. 2 times in the scene
- ▶ 50:01 Harry Stebbings Uh, Decagon did a tender at four and a half billion.
Insights from Coatue's Growth Investor Lucas Swisher · 20VC with Harry Stebbings
- ▶ 0:56 Harry Stebbings I've heard so many things now because I stalked the shit out of you from David and specifically Jesse at Decagon.
Anthropic's Super Bowl Ad: Who Won & Lost? | Sierra Hits $150M ARR: Is Customer Support Too Crowded? · 20VC with Harry Stebbings
- ▶ 56:50 Rory O'Driscoll I think, look, we looked at a number of companies that were behind Sierra and Decagon and came to the conclusion that a direct head-to-head 2 times in the scene
a16z, Anish Acharya: Is SaaS Dead? Do Margins Still Matter? Why We Are Not in an AI Bubble? · 20VC with Harry Stebbings
- ▶ 31:30 Harry Stebbings With your Decagons, and your Sierras, and your Intercoms, and your Poloas, and I can go on and on.
20VC: From $6.2BN Market Cap to $2.8BN: What Is Not Translating About Navan's Public Story | Are Any Public Company CEOs Actually Happy? | Why Navan Built It's Own Customer Service AI and What it Could Mean For Customer Service AI with Ariel Cohen
- ▶ 20:48 Harry Stebbings Why did you decide to do a build versus buy and work with a Brat Taylor at Sierra or a Jesse at Dakagon?
The SaaS Massacre: Public Market Collapse |Microsoft Lost $360B & NVIDIA’s $100B Dispute with OpenAI
- ▶ 1:23:08 Harry Stebbings Um, do we want to do a decagon?
Anthropic Inference Costs Skyrocket |TikTok Deal Closes |The IPO Market:Wealthfront & EquipmentShare · 20VC with Harry Stebbings
- ▶ 26:14 Jason Lemkin Now I'm competing with Decagon or Legora or whoever, and I need 20 more million of inference this year, or it just, it's game over because I can't compete because their agent is, like, my, my, my, my, the way, the way I've deployed it is…
Alex Rampell: The Best Founders Materialise Capital, Customers & Labour | The Future of Venture · 20VC with Harry Stebbings
- ▶ 1:05:56 Harry Stebbings I, I, I so respect you, but when you look at like a Dakagon, like in the customer sport, it's
Matt Fitzpatrick: Who Wins the Data Labelling Race & Why Al Needs Forward-Deployed Engineers · 20VC with Harry Stebbings
- ▶ 15:48 Harry Stebbings How am I meant to understand whether we go for Sierra or Decagon or Zendesk of old or Intercom or, or any of the other players that we've seen in the space?
a16z's David George on the Most Controversial Bet at a16z & Do Margins and Revenue Matter in AI? · 20VC with Harry Stebbings
- ▶ 25:17 David George You know, Sarah and Kimberly from our side led investment, investments in Decagon.
- ▶ 40:28 David George Every time Decagon appears in one of these EBCs, there's extremely high interest and, uh, and, you know, most of the time conversion to a deal. 4 times in the scene
- ▶ 41:48 Harry Stebbings Love Jesse and love Decagon. 4 times in the scene
SpaceX Valued at $800BN & Harvey Raises $160M at an $8BN Price & Netflix Acquires Warner Brothers · 20VC with Harry Stebbings
- ▶ 56:40 Jason Lemkin I mean, 15 minutes, 10 minutes to get an answer, or I'll tell you, we can, let's find a CR implementation because I've tried with Decagon and all the rest. 2 times in the scene
Eventbrite Sold for $500M, Databricks $5B Raise at $134B Valuation & Why SaaS is Like Japan · 20VC with Harry Stebbings
- ▶ 45:54 Harry Stebbings They are going to go into Dekagon.
Anthropic Raises $30B from Microsoft & NVIDIA & NVIDIA’s Core Business Faces TPU Threat · 20VC with Harry Stebbings
- ▶ 36:12 Jason Lemkin Um, it's not a criticism of Sierra or Decacon or others, but the whole category, the enterprise side of it is massively overselling what they can deliver today.
- ▶ 51:22 Jason Lemkin And to get this fin level of experience or better or Decagon or Sierra, you got to train the thing for a month or three weeks with FDs and the rest.
Base44’s Founder, Maor Shlomo on How Vibe Coding Will Kill SaaS · 20VC with Harry Stebbings
- ▶ 6:10 Harry Stebbings Maybe a tiny, tiny portion, or build your own intercoms, or Sierras, or Decagons, and then do maintenance and updates.
20VC: Why 90% of Founders Build Startups Wrong | Why AI Growth Rates are Sustainable & Remote Work is BS and the AI Talent War | Competing with Brett Taylor and Sierra: Who Wins the Customer Service War with Jesse Zhang, Decagon
- ▶ 0:09 Harry Stebbings Today, joining us in the hot seat, we have Jesse Zhang, co-founder and CEO of Decagon, the conversational AI platform for customer experience. 4 times in the scene
- ▶ 3:35 Harry Stebbings I just said to you beforehand, like, I'm a student of this business. 3 times in the scene
- ▶ 12:02 Jesse Zhang I would expect a Decagon and a Sierra to be able to execute faster on a product side than Salesforce, but Salesforce has like so much distribution.
- ▶ 24:56 Jesse Zhang And so I would say in three to five years, that's going to become a lot more real where a lot of orgs will have implemented things like that gone and resolve a ton of conversations. 2 times in the scene
- ▶ 31:44 Harry Stebbings And how do you think about the challenge respectfully of like Decadon's a hot as fuck company, but no offense against Anthropic, Meta, and Cursor, where you're just against, you know, Massa Sun styles of cash. 6 times in the scene
- ▶ 44:35 Jesse Zhang Approach and that allows us to scale a lot faster and it allows us to enable our customers more as well, where they don't have to feel like, Hey, I need to message Decagon for everything. 2 times in the scene
- ▶ 48:22 Jesse Zhang But if I had to shout out one person, she's a relatively small investor in Decagon, but we've been, or I personally and our team have been very, very impressed with Anu Harihan from Avra, especially on the go to market side.
- ▶ 53:00 Harry Stebbings Dude, what's the biggest internal debate you have at Dakagon today?
ElevenLabs CEO/Co-Founder, Mati Staniszewski:The Untold Story of Europe’s Fastest Growing AI Startup · 20VC with Harry Stebbings
- ▶ 1:08:16 Harry Stebbings Would you sell then to an intercom and a decagon? 4 times in the scene
Cognition CEO Scott Wu on Acquiring Windsurf: The Process, The Deal, The Rationale · 20VC with Harry Stebbings
Navan Files to Go Public and Canva Pulls the Brakes: Why and What Happens? · 20VC with Harry Stebbings
- ▶ 1:06:42 unnamed speaker Eliminate 20% of your service center personnel, and the resolution rate with some third party product, like Decagon, Finn, Sierra, is 50 or 60%, then you're going to lose business pretty quickly.
Duolingo Co-Founder, Severin Hacker: How AI Impacts the Future of Work and Education · 20VC with Harry Stebbings
- ▶ 25:20 Severin Hacker We use Tekagon.
- ▶ 28:33 Harry Stebbings When I hear you say about, like, 11 Labs there, or Decagon there, or even think about Duolingo, the thing that I am struck with is, ah, but OpenAI are gonna do that.
- ▶ 1:41:30 Severin Hacker We talked about Decagon. 2 times in the scene
Benchmark vs a16z: Why Stage Specific Firms Win · 20VC with Harry Stebbings
- ▶ 52:37 Harry Stebbings Uh, my question to you on the back of that is, we, we, we also see Decagon then raising at a hundred X in a similar style to 20, 21. 3 times in the scene
- ▶ 58:40 Rory O'Driscoll Should we be one of the hundred people pleading to put money into Decagon at one and a half? 5 times in the scene
- ▶ 1:06:39 Jason Lemkin So that decade gone, fifteen million came from somewhere. 2 times in the scene
- ▶ 1:17:42 Harry Stebbings So you see, Rory, even though you have to do this on a weekly basis, at least it's better than pissing twenty million dollars out the door on a Decagon a hundred X. 2 times in the scene