Carles Reyna

33 statements across 1 episodes · 14 bullish · 11 bearish · 2 people on the record · first statement Apr 11, 2026 by Carles Reina · said 3 times in 1 episodes since 2026 · across every show →

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brought up most by Harry Stebbings (3)

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Everything said about Carles Reyna, oldest first

Apr 11, 2026 positive
Opinion
Reyna: Tech startups are wrong to avoid hiring veteran sales reps
“I think like all of the tech startups are afraid to actually hire someone that has had 20 years experience, 25 years experience. And the excuse that they use is like, that person is not going to feed the business. And I think it's bullshit. I think it's full w…”
Carles Reina Apr 11, 2026 ▶ 15:21 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 negative
Opinion
Reyna: VC advice on sequential market expansion is bullshit
“In general, like one single market going one market at a time, it doesn't work. Traditional BCs, like, they've, like, the traditional method has been like, oh, you open one market, you go deep, you win the account, you show, like, the value, then you go to the…”
Carles Reina Apr 11, 2026 ▶ 14:23 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 positive
Disclosure
Reyna: ElevenLabs is willing to lose money entering the government vertical
“And I don't care if I don't make enough money to justify it or like I lose money. It doesn't really matter to me.”
Carles Reina Apr 11, 2026 ▶ 36:26 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026
Assertion Not checkable as stated
Reyna: 20 minutes is enough to evaluate job candidates
“Like, I don't need to spend more than 20 minutes to know if I want to hire someone or not.”
Carles Reina Apr 11, 2026 ▶ 45:43 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026
Insight
Reyna: Traditional sales forecasting is impossible in experimentation-driven startups
“Impossible. But it's impossible if you think about it from an experimentation perspective, and I always tell my team, like, I want us to test as many things as possible. I only need one of those ones to work really well to give me another hundred million dolla…”
Carles Reina Apr 11, 2026 ▶ 24:09 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bullish
Prediction Not checkable as stated
ElevenLabs is testing consultative AI labs to drive enterprise revenue growth
“I'm spending a lot of time these days on like, how do we prove that the idea of labs for companies where we essentially are their consultants and help them build those agents that will generate top line revenue with new ideas, new products is actually somethin…”
Carles Reina Apr 11, 2026 ▶ 25:40 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 negative
Opinion
Reyna: Enterprise AI customer support automation is boring bottom-line optimization
“But at the same time, it's boring. Like the majority of companies will start with the bottom line optimization.”
Carles Reina Apr 11, 2026 ▶ 25:02 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 negative
Insight
Reyna: Sizing up angel checks out of conviction usually leads to disappointment
“Sometimes, like, of course, we fool ourselves, saying, this is the company. And you know how, like, the majority of times that we do it, like, you end up getting disappointed.”
Carles Reina Apr 11, 2026 ▶ 1:16:55 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bullish
Assertion Supported
Reyna scaled ElevenLabs revenue from zero to over $350M ARR
“He's scaled the revenue org from zero to over three hundred and fifty million in ARR.”
Harry Stebbings Apr 11, 2026 ▶ 0:17 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 positive
Insight
Reyna: Account executives need both whale deals and fast-closing pipeline liquidity
“Actually you need like the liquidity, but you also need the big whales. So each one of my account execs needs to have the ability of like closing big whales, specifically on the enterprise segment, but also having like liquidity in the pipeline so that they do…”
Carles Reina Apr 11, 2026 ▶ 34:41 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 positive
Insight
Reyna: Choose premium branding on lower teams over secondary on top teams
“Premium branding on the worst team. 100%. You get more exposure, and also, like, you have a lot more creative freedom, and also you're betting.”
Carles Reina Apr 11, 2026 ▶ 50:24 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bearish
Disclosure
Reyna would personally pass on investing in customer support startups
“I would not personally invest, but I also think that, like, the opportunity for companies that are, like, established and growing a lot to go into that space is good. It's big, right?”
Carles Reina Apr 11, 2026 ▶ 27:28 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bearish
Opinion
Reyna: AI go-to-market tools fail because they treat sales transactionally
“No, but it's like, I've tried a very large number of like AI go to market tools, and they don't work because they see everything as a transaction.”
Carles Reina Apr 11, 2026 ▶ 3:06 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bullish
Opinion
Reyna: Lobo has built the best CRM software
“And by the way, like, Lobo has the best CRM that I've ever seen. Those guys have really smashed it.”
Carles Reina Apr 11, 2026 ▶ 46:55 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 positive
Prediction Not checkable as stated
Reyna targets a 50% sales productivity increase at ElevenLabs
“I think like the goal for me at 11 Labs is like, 50% improvement in productivity.”
Carles Reina Apr 11, 2026 ▶ 5:59 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026
Assertion Not checkable as stated
ElevenLabs uses an automated Slack bot for weekly sales rep leaderboards
“We post automatically, we have a bot that actually will post automatically into the sales channel every single week, a summary of, like, what percentage of quote attainment, year to date, for that specific quarter, and all of that stuff, and the forecast.”
Carles Reina Apr 11, 2026 ▶ 43:07 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026
Insight
Reyna: Dual operator-investor roles only work if you work hardest
“If you want to do both things at the same time, you need to prove every single day that you are the hardest working person in the office. Like, and I think that's when it works.”
Carles Reina Apr 11, 2026 ▶ 1:11:21 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026
Assertion Not checkable as stated
Reyna: ElevenLabs makes all revenue and rep performance open internally
“For us, like, all of the stats are publicly open to everyone, so everyone knows how much revenues we make, everyone knows how each one of the reps.”
Carles Reina Apr 11, 2026 ▶ 42:53 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bearish
Assertion Not checkable as stated
Reyna: Tech companies are overstaffed by 25% or more
“You look at what Marc Andreessen was saying the other day, and, like, companies are overstaffed by 25% and even more, right?”
Carles Reina Apr 11, 2026 ▶ 41:18 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 positive
Assertion Supported
Reyna committed to investing in ElevenLabs after a 30-minute conversation
“11, I mean, like, I talked to Matic for 30 minutes and I committed, right?”
Carles Reina Apr 11, 2026 ▶ 1:18:59 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 negative
Assertion Not checkable as stated
Reyna: Industry conferences yield zero return on investment for ElevenLabs
“The worst, like, ROI for us has always been, like conferences. It just, there's no ROI in there.”
Carles Reina Apr 11, 2026 ▶ 52:44 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bearish
Assertion Contradicted
Reyna: Outbound cold email response rates have dropped below 0.01%
“And you see, like, the response rates on outbound emails Has dropped to the lowest of any point in time. It's like less than 0.01%.”
Carles Reina Apr 11, 2026 ▶ 3:54 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 neutral
Insight
Reyna: Small angel checks of $5k to $50k do not impact startups
“The money that you're investing is not worth it. Like, I mean, it's just not worth anything for any company. Like, if you put, like, a five K check, or you put a 10 K check, or you put, like, a 50 K, it's not gonna make or break the company.”
Carles Reina Apr 11, 2026 ▶ 1:15:44 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026
Insight
Reyna: $1,000 monthly spend marks buyers shifting off credit cards
“A thousand dollars a month. When you start spending a thousand dollars a month as a business, your brain completely switches because you don't want to put it anymore in your credit card. And at that point, you start believing, like, shit, I'm spending a lot of…”
Carles Reina Apr 11, 2026 ▶ 1:01:39 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 positive
Opinion
Reyna: I would choose to acquire Anthropic over OpenAI
“Anthropic. And I've put it online, like, multiple times.”
Carles Reina Apr 11, 2026 ▶ 1:23:38 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026
Assertion Not checkable as stated
Reyna warned top platform partners before ElevenLabs launched competing AI agents
“So when we launch our agents product, I called the biggest platforms, agents platform that were operating in our platform, and I told them, like, guys, FYI, like in the next couple of months, we're going to be launching our agents product. We're going to be co…”
Carles Reina Apr 11, 2026 ▶ 29:12 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 negative
Opinion
Reyna: A large portion of modern sales reps have grown soft
“I think a very large portion of them are because they don't have the environment to actually like just push harder or because they've already lost the passion in that.”
Carles Reina Apr 11, 2026 ▶ 44:39 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 positive
Assertion Not checkable as stated
Reyna: Executive dinners yield the highest ROI for enterprise GTM
“Like when we do a dinner with like execs in a given city that has the best ROI that that you could have.”
Carles Reina Apr 11, 2026 ▶ 51:42 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 negative
Disclosure
Reyna passes on founders who focus on research instead of go-to-market
“If in the first conversation, I want to understand, like, how are they thinking about go-to-market already? And if they tell me, like, sorry, I'm just, like, I'm only thinking about, like, building research and doing all of these things, like, fantastic, I lov…”
Carles Reina Apr 11, 2026 ▶ 1:17:36 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bullish
Opinion
Reyna calls Spanish startup Theker Robotics the smartest robotics founders ever
“I love that there's a company in, in Spain called Teke Robotics, T-H-E-K-E-R. They're doing like robotics for like the manufacturing industry and like services industry and like, sorry like warehouses and all of that stuff. Absolutely the most geniusest guys t…”
Carles Reina Apr 11, 2026 ▶ 1:18:26 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 positive
Insight
Reyna: Explicit warnings about workload filter out poor sales culture fits
“When I make an offer I tell every single person, it's like, 11 Labs is going to be extremely difficult, right? Extremely difficult. We are a hard company to work for because we have extremely high expectations. You're going to work, like, a huge amount of hour…”
Carles Reina Apr 11, 2026 ▶ 40:36 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 negative
Opinion
Reyna: OpenAI is spread too thin pursuing too many initiatives
“I think that they're, like, they're trying to do things, like, good things for the world, but they were spread too thin.”
Carles Reina Apr 11, 2026 ▶ 1:23:50 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
Apr 11, 2026 bullish
Opinion
Reyna: Operating full-time while investing presents no fundamental conflicts
“I think that you can do, like, both things in parallel, and one contributes to the other one. Like, I don't think there is any conflicts in there, fundamentally.”
Carles Reina Apr 11, 2026 ▶ 1:10:35 ElevenLabs: Building an AI Sales Machine & Why We Set a 20x Sales Quota · 20VC with Harry Stebbings
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