American Express

“I worked prior to CB Insights at American Express, so I ran, I was in their corporate venture group, their corporate M&A group, and then ultimately ran a fifty million dollar innovation fund that the company was, that the company had.”

“Leadership is about defining success and defining constraints. And the more I've been on my journey, the more I realize it's those two things plus one. I would add one thing, which is making sure you have the right people on the team. But if a leader does only…”

“Ramp was always, like, something super interesting for us because it was the first competitor that was, like, an insurgent. Someone who was coming and growing that wasn't like the big guy, JPMorgan and American Express.”

“It's just not been a successful mainstream neobank in the U.S. Chime is good, but it's targeting kind of gig economy workers, and then for the more affluent customers, Chase Sapphire and American Express just have the market sewn up.”

“They've built a very impressive franchise over Decades, and they're hard to be very big and have the degree of customer focus they have.”

“I think the product is, is pretty outdated to be quite honest. And I mean, it's just literally a card. They have a great point system, but it's just a card. There's no software. There's no controls. There's no nothing”

“And today there's three companies on the planet that can do that. Number one is Brex. Number two is Citibank. Number three is American Express. That's it.”

“Klarna is very different. Like our customers, like I shop online, I do shopping, you know, we skew more female than male. We have a very different brand. I would think of us more like a lifestyle brand, like a digital version of American Express.”