AJ Tennant

33 statements across 1 episodes · 6 bullish · 7 bearish · 1 people on the record · first statement Oct 23, 2024 by AJ Tennant · said 2 times in 1 episodes since 2022 · across every show →

On the record as a speaker too: AJ Tennant's record, appearances and statements → this page counts the times other people say the name.

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Everything said about AJ Tennant, oldest first

Oct 23, 2024 positive
Insight
Tennant: Chronological interviews reveal a candidate's true underlying motivations
“Understand the deep history of the individual Over a chronological period of time. I didn't realize that that was a hiring methodology until Bob Fratty taught me that at Slack, which is kind of this who hiring, the who hiring method is what we call a chronolog…”
AJ Tennant Oct 23, 2024 ▶ 36:30 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 negative
Insight
AJ Tennant: Steamrolling team members instead of collaborating will get reps fired
“If you do not have the ability to collaborate effectively in a way that's driving your point of view that does require some tension and you are steamrolling people, people don't want to work with you, you're gone.”
AJ Tennant Oct 23, 2024 ▶ 0:10 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 negative
Assertion Not checkable as stated
Enterprise AI spending remains experimental due to lack of defensible ROI
“I call it experimental because people are still not defining it all the way back to a business issue and an ROI that is, like, fully defensible.”
AJ Tennant Oct 23, 2024 ▶ 23:32 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Assertion Not checkable as stated
AJ Tennant: Glean's mid-market annual contract values are well over $100,000
“Yeah, a little, little north of that, like you could get you know, in that, that segment right now, we're well north of that, but when we were getting going early, early days, where even before I was there, that's even, that's what it would be.”
AJ Tennant Oct 23, 2024 ▶ 8:45 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Disclosure
Glean Tests Sales Candidates on Active Prospective Target Accounts
“One of the strategies we have in our panel interview is, I always ask my managers, it's a double, like, choose the account that this person is prepping for their sell to, On a new prospect that we are trying to get into.”
AJ Tennant Oct 23, 2024 ▶ 51:26 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 bearish
Assertion Not checkable as stated
Many enterprise customers say Microsoft Copilot is falling flat
“Look at like Microsoft Copilot, I mean, Many customers are saying it's falling flat. Like, it's just not delivering the value that was advertised.”
AJ Tennant Oct 23, 2024 ▶ 26:42 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Tennant: Bring R&D and product leaders onto customer sales calls
“I mean, that, and I, my lesson was bringing those individuals onto the calls. Get R&D onto the calls to hear the feedback. We needed to get engineers and R&D and Product leadership to hear and have empathy for the customer.”
AJ Tennant Oct 23, 2024 ▶ 11:18 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 negative
Insight
AJ Tennant: Coin-Operated Sales Reps Are the Ones You Shouldn't Hire
“The sales reps that are coin operated are the ones you don't want to hire. The sales reps that have that insightful IQ that you talked about want career development. They want challenges. They want to figure out how to get, like, coached and mentored. That's w…”
AJ Tennant Oct 23, 2024 ▶ 46:10 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Assertion Not checkable as stated
Tennant: Glean converted a Fortune 100 pilot into a seven-figure contract
“We had one Fortune 100 companies say, we want to test how you're, how we're lowering call resolution time with Glean relative to the other solution we had and the competitors. It was very time bound. It was very specific. And we're able to tie that back exactl…”
AJ Tennant Oct 23, 2024 ▶ 18:45 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Sales teams should remain generalists until hitting $200M to $250M revenue
“I hear that argument. I still think staying generalist is important until you get to a certain scale. I think you need to be at 200,000,250 million to go that granular because Just the number of AEs that you need to hire to get to vertical, just become, and it…”
AJ Tennant Oct 23, 2024 ▶ 20:24 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Tennant: Regional Generalist AEs Beat Sector Specialists for Global Accounts
“I think that you can solve that by educating Some of the other generalists AEs because the problem with it is sometimes, you know, those telecoms are all over the world, right? And you're not going to have one AE who's based in the, you know, the Bay Area be a…”
AJ Tennant Oct 23, 2024 ▶ 21:36 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Tennant: Enterprise land-and-expand deals require upfront executive alignment on expansion metrics
“I think you need to be very willing to do that. Now, the key thing that we've learned, and I, you know, learned this at Slack as well, but at Glean, You've got to have success criteria. You've got to have, okay, we're going to do, let's say for Fortune, 100 co…”
AJ Tennant Oct 23, 2024 ▶ 18:08 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 negative
Insight
AJ Tennant: Sales playbooks overcomplicate sales, which is fundamentally simple execution
“My view is that playbooks are really, it's like a fancy word for what is your strategy? What is your outbound messaging? Like, what is your plan? Like a play, so I guess, you know, it can be semantics a little bit, but what I view is sales is very simple. You …”
AJ Tennant Oct 23, 2024 ▶ 5:09 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Tennant: Sales interviews must test quick strategic thinking over canned answers
“What I'm looking for in that question is actually like higher level thinking of like, how can you think not only quickly, but strategically and then map it to what is actually going to be your job? Like you are going to get a hundred accounts and you are going…”
AJ Tennant Oct 23, 2024 ▶ 41:06 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 neutral
Insight
Tennant: Enterprise AI friction stems from security and change management, not product
“So what the challenge is, is not like some of the other technologies, a product issue, it's more of a change management security challenge.”
AJ Tennant Oct 23, 2024 ▶ 27:00 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 positive
Disclosure
AJ Tennant: Winning T-Mobile ignited Glean's upmarket growth momentum
“T-Mobile became that account for us at Glean. Not just a sales team, as a company and leadership team, we said, we are going to prove success at a Fortune 100, Like T-Mobile, get it to, get a win, get value, get success, and that's what we did. And then, as so…”
AJ Tennant Oct 23, 2024 ▶ 14:56 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 positive
Insight
Tennant: CEOs Should Have Executive Candidates Solve Active Company Problems
“I think that having him ask me, hey, AJ, here are the three problems that we're dealing with as a company right now. Can you produce something and present to me and my leadership team on how you're going to solve it? It has two benefits. Even if I don't turn o…”
AJ Tennant Oct 23, 2024 ▶ 51:05 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
AJ Tennant: Underperforming AEs bring problems without solutions
“You can very quickly know when you've got an AE that's all they're doing is coming to you with problems and not coming with solutions and ideas.”
AJ Tennant Oct 23, 2024 ▶ 52:42 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Disclosure
AJ Tennant: Glean defined enterprise sales as 2,000-plus employee companies
“At Glean, when I joined, we had real great success in that mid-market segment. We had strong sellers, about like eight of them, and we decided very quickly with the team to say, we've got to move up market, let's cut it at 2000 employees and above, and the bel…”
AJ Tennant Oct 23, 2024 ▶ 14:14 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
AJ Tennant: Startups past $10M-$20M ARR need a strict discounting matrix
“I approach it early days, do it, get the deals done, but once you get past, like, 1015, twenty million in revenue, you really need to have a very tight discount matrix, and don't give away just horrible deals, because it's gonna impact the market discount rate…”
AJ Tennant Oct 23, 2024 ▶ 58:05 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Tennant: Tech startups must build collaborative tension between R&D and GTM
“The number one takeaway that I, I've brought to Glean. It's what I give to other, you know, founders I advise and just is how important it is to have the collaboration and like collaborative tension between R&D and GTM.”
AJ Tennant Oct 23, 2024 ▶ 9:44 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 negative
Insight
Tennant: Tech companies fail by postponing deployment planning until post-sale
“It's a lot of companies are Getting the big deals done, and then assuming, okay, we can figure out the deployments later, and that's what they get wrong.”
AJ Tennant Oct 23, 2024 ▶ 28:04 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Disclosure
Slack segmented sales into SMB and enterprise at $10M ARR
“When I joined Slack, I immediately, after we got to about ten million in revenue, Cut the team into SMB and enterprise, and I basically said enterprise is a thousand employees and above, SMB is below, and that way we just sort of put the resourcing, the more e…”
AJ Tennant Oct 23, 2024 ▶ 13:33 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
AJ Tennant: Customer success drives subsequent sales better than brand logos
“If you get a marquee customer and get them successful, it's more important than the logo, it's actually, they will do reference calls, they will do intros, so I think it's less about the logo, and it's more about that customer becoming successful to then do re…”
AJ Tennant Oct 23, 2024 ▶ 58:30 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 positive
Insight
Aggressive accelerators are the single best sales compensation lever
“More aggressive accelerators. You know, accelerators are essentially ways to, if someone goes over a hundred percent of their quota, An accelerator just gives that rep the ability to move faster in terms of accelerated comp. And so what it's doing, and why I s…”
AJ Tennant Oct 23, 2024 ▶ 35:34 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 positive
Insight
Tennant: Product and sales drive tech, non-engineers should pick sales
“In technology companies, and this might be controversial because like, you know, this is like putting aside like all the other things that make these companies go. There is product. And then there is sales. Like, what drives technology companies and most busin…”
AJ Tennant Oct 23, 2024 ▶ 44:52 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 negative
Assertion Not checkable as stated
Enterprise AI implementation takes 6-12 months or $5M in services
“Everyone is being sold A bag of goods and a dream of this sort of AI enabled workforce or Automation, top line, bottom line, and then when it comes to implementation, it's taking six, nine, 12 months, or it comes attached with a five million dollar services bu…”
AJ Tennant Oct 23, 2024 ▶ 26:02 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Tennant: R&D teams underestimate enterprise security and legal friction
“I think people underestimate, especially R&D organizations, like, how you're gonna navigate security, deployment, POCs, pilots, like, all of that nuance of getting through that, not to mention legal and contracting, becomes just, it's like molasses.”
AJ Tennant Oct 23, 2024 ▶ 15:34 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Tennant: Effective standard goals are beatable while stretch goals target 80% completion
“No. Effective goals are goals that you can achieve and you can outperform. I think that effective stretch goals Are ones that you can only get to 80%.”
AJ Tennant Oct 23, 2024 ▶ 1:01:25 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024 positive
Insight
Bypass polished sales pitches by asking for specific manager references
“One approach to this, which is in the Who hiring method, is you ask people while you're going through that process of, who is your boss? Who is the hardest person you worked for? Who is someone, like, you didn't like working for? And then you, in the moment, s…”
AJ Tennant Oct 23, 2024 ▶ 37:24 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Assertion Not checkable as stated
AJ Tennant met T-Mobile's CEO at a bar to impress the CIO
“I knew the CEO at the time, John Ledger, used to hang out at the W Bar in Seattle, and so, Before an on-site, that night before, I just stayed in that W bar, like, just hanging out, and John Ledger came in, and I went up to him, and we spent time chatting. And…”
AJ Tennant Oct 23, 2024 ▶ 1:00:32 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
AJ Tennant: Skipping sales enablement hurts startup performance in the long run
“Founders and sales leaders that have the mentality that I have like had back then who are just like, let's hire the best reps. They can figure it out. It, it's gonna hurt you in the long run”
AJ Tennant Oct 23, 2024 ▶ 57:04 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Oct 23, 2024
Assertion Not checkable as stated
AJ Tennant: Glean achieves 90-day sales cycles for sub-1,000 employee accounts
“It is, but I, on the sub-one thousand, we're getting it down to, you know, 90, 90 days. So it's closer to the four if you blend in that, like that below a thousand.”
AJ Tennant Oct 23, 2024 ▶ 9:09 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
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