why aren't all 17 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Xu: Suburban delivery economics beat cities due to family basket sizes
“Where in the places outside of city centers, the suburbs, you tended to have a greater percentage of families, which have more mouths to feed. As a result, you tended to have higher baskets. Higher baskets meant larger revenues. You also tended to have easier …”
Assertion Supported
Xu: DoorDash spent millions on pandemic ads promoting competitor platforms
“One was running a national TV campaign where we spent millions of dollars advertising on behalf of the industry, basically saying whether you order on us or any of our peers, just order.”
Assertion Supported
Xu: Cutting pandemic merchant commissions in half cost DoorDash over $100M
“And the other decision, which we were the only platform to do, we cut our commissions by half, which cost us over a hundred million dollars.”
Assertion Not checkable as stated
Xu: Only 1 of 40 UberX drivers took a raise to switch
“One of the earliest tests we ran was we recruited two groups of drivers. Roughly speaking, 20 drivers who drove for UberX at the time and 20 who deliver for DoorDash. The control, if you will, variable was that they both earned 20 dollars. An hour, each group.…”
Assertion Supported
Xu: DoorDash has over 7 million drivers; nearly 60% are women
“Today, DoorDash has over seven million drivers in on the platform. Of these dashers, the drivers on the platform, almost 60% are women.”
Assertion Partly supported
Xu: Incumbents only served 20,000 US restaurants with existing delivery fleets
“There were 20,000 maybe restaurants offering delivery at the time, and that's who Incumbents would work with, you know, the Grubhubs or the Seamlesses. They would partner with these restaurants that had their own delivery fleet, and they would, you know, just …”
Assertion Not checkable as stated
Xu: DoorDash received hundreds of investor rejections between 2016 and 2018
“And there were a couple, there were a few years actually in a row, three years in a row, 2016, 1718, where I continued to struggle to raise capital. And I think this was the part that was quite difficult for us, where you have a company whose product seems to …”
Assertion Not checkable as stated
Xu: Superior customer retention allowed DoorDash to survive its capital crunch
“Because DoorDash always had superior retention and frequency.
Every dollar that we spent would just go a lot farther for us than anyone else.”
Opinion
Xu: LLMs cannot answer real-time physical world questions
“Where is the last parking spot in a rainstorm here in San Francisco? How many apples does the local grocery store have in aisle six? These are questions that actually nobody has, no LLM has the answer to no one has the answer to, and I think that the physical …”
Assertion Not checkable as stated
Xu: All four DoorDash co-founders handled every delivery in the early days
“I mean, the earliest days, all four of us did all the deliveries.”
Assertion Not checkable as stated
Xu: First DoorDash site launched in an hour using PDF menus
“Yeah, we shipped paloaltodelivery.com Under an hour. I don't remember exactly, but maybe 45, 50 minutes, because all it was a static HTML page with eight PDF menus, and these were menus of restaurants in Palo Alto that we frequented often as students. It had a…”
Assertion Not checkable as stated
Xu: DoorDash was weeks away from going to zero after Demo Day
“I mean, the company almost went out of business because you know, we didn't raise a lot of money from Y Combinator with the initial grant, and so we were looking for seed financing, and we were a couple weeks away from going to zero.”
Assertion Not checkable as stated
Xu: Founders blew 40% of remaining cash refunding late orders
“My co-founders and I looking at what the refund cost would be because we thought the right thing to do would be to refund everybody. But that would take away about 40% of the bank account, which was already quite low. We took maybe 10 seconds to make the decis…”
Disclosure
Xu: Every DoorDash employee, including CEO Tony Xu, does deliveries yearly
“We had done all the deliveries ourselves, and we actually kept that going for about two years straight after, And even to this day every person at DoorDash, myself included, does deliveries every year.”
Disclosure
Xu: DoorDash planned to IPO in 2019 before COVID delayed it
“We were actually in 2019 preparing, you know, to go public. Obviously, COVID shelved those plans.”
Assertion Not checkable as stated
Xu: DoorDash built and shipped contactless delivery in five days
“Make sure that we can ship no contact delivery or contactless delivery. We ship that product in four or five days.”
Disclosure
Xu: Founders called DoorDash a project for its entire first year
“And we called it a project, I think for the entire first year of the company's life, even after legally incorporating.”