Skates: AI product building must be technology-first, not customer-driven
Spencer Skates · How Amplitude Went From Skeptics to “All In” on AI · Y Combinator · Dec 3, 2025 · at 10:56
Amplitude CEO Spencer Skates contrasts traditional SaaS customer-feedback development loops with the requirements of building AI products.
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“With the capabilities of AI, because they're so jagged, you, it's a technology first understanding of what is possible. And so if you go to your customers and tell them and ask them what they want, like, they're not even going to be able to describe what's possible.”
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