Zapier CEO Wade Foster explains why media narratives disproportionately celebrate Bay Area startups over profitable regional businesses.
Disclosure
Zapier pays $10,000 to new Bay Area hires to relocate elsewhere
“If you're in the Bay Area and you take a job with Zapier, we'll pay 10,000 dollars to help you relocate to anywhere, or so we call it delocate.”
Insight
Freemium is generally a bad business model for bootstrapped startups
“Freemium is a bad idea generally for bootstrap companies because like you're going to have a ton of support for free users who don't pay you anything. And if you're not getting any money from them, it's going to be really hard to bootstrap.”
Insight
True winner-take-all markets are rare in B2B software
“Whereas in B to B, like it's pretty rare to have like true winner take all markets. You know, if you're making yet another CRM company you know, there's dozens of CRM companies that are very good CRM companies that compete with each other head to head and are …”
Assertion Not checkable as stated
Zapier hired 15 people post-announcement but paid zero delocation bonuses yet
“So we've actually hired about 15 folks since then, and only one person from the Bay area. She's in the process of, like, mulling over whether she wants to take it or not, but so we actually haven't offered any, because we haven't hired any folks in the Bay Are…”
Insight
Startups should adopt proven management frameworks instead of inventing new ones
“I think a lot of companies, at least in startups, like they try to reinvent the wheel here. I think it's not probably a great idea, especially if you're growing really fast. It's, there's, like, a lot of good, like, scientific-backed research on, like, how to …”
Disclosure
Zapier joined Y Combinator for Silicon Valley network access, not capital
“The primary reason we did YC wasn't for the capital. Primary reason we did YC was because we were from Missouri relatively unknown and not well connected into the broader tech ecosystem, particularly for our product, which is integrations with other SAS compan…”