Nahm: A product's true identity is defined by customer word-of-mouth
Sarah Nahm · Startup Hiring Advice from Lever CEO Sarah Nahm with Holly Liu · Y Combinator · Jul 10, 2019 · at 14:04
Lever CEO Sarah Nahm discusses product strategy and customer accountability during the early days of building Lever.
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“Like you can think that you're delivering this game changing such and such platform, something, something, but like what your customers say about you or what they say to their friends when they're talking about your software, I mean, that's ultimately who you are, right?”
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