McDonnell: Founders handling HR should designate alternative leaders for employee issues
Claire McDonnell · Claire McDonnell and Jennifer Kim on Building an Inclusive Company Culture · Y Combinator · Apr 20, 2018 · at 32:43
Claire McDonnell, COO of True Link Financial, explains how founders wearing both manager and HR hats can avoid conflicts.
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“What I've realized recently is that it's as simple as saying, hey, if you have questions about this or issues about this, here's two to four other people you can talk to, right? It doesn't have to be me. Or like, if you have a problem with me, here are some other members of the team that you can talk to. And we're lucky to have this strong set of leaders, right? But it's literally as simple as saying one sentence, and it basically makes the problem go away.”
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