Insight
Aatrey: Meesho solves trust deficit via community social sellers
“What we end up using is we leverage trust of people in your own community who come and start these social stores and then start selling to people around them, especially in unbranded products where you have no idea what will happen to this product after a mont…”
Insight
Endlessly scaling customer support indicates underlying product flaws
“If, for example, if you keep scaling customer support, if you need customer support, that means there's something wrong with the product, right? So you have to go back to the drawing board and understand why are people calling me, right? And then you start opt…”
Prediction Not checkable as stated
Facebook will fail if it attempts hands-on commerce operations
“Even if they start doing, it'll have to stop at some time, because this is one of the few things that are going to happen on WhatsApp. It's not the only thing that's going to happen.”
Insight
Aatrey: First-time founders err by letting VCs dictate product direction
“It's the biggest mistake most first-time founders do, right? They think, hey, they are going to fund us. Like, if you just listen to them, things are not going to work out. But it's never the case. You have to believe in what you're doing.”
Prediction Not checkable as stated
Aatrey: Most Indian startups will build for Tier 2 and 3 audiences
“Especially, I think for the next 10 years, most products that we built in India will be built for tier two, tier three audiences. Right? And most of these people who will be building startups will come from Metro, will come from IITs. And they will not be them…”
Insight
Aatrey: Western-inspired products cannot work for Tier 2–4 Indian users
“They don't behave in the same way as Western users do. So you can't get the same in Western inspired product into India and get, make it work for them.”
Assertion Not checkable as stated
Aatrey: Almost all Meesho users became entrepreneurs through the platform
“Almost everyone who is using our app today has become an entrepreneur because of us. They were not doing this offline, like almost everyone.”
Assertion Supported
Aatrey: Major Indian marketplaces have not solved selling unbranded goods
“If you see like all big destination marketplaces in India today, mostly sell brands across all categories. None of them have figured out how to sell a lot of unbranded products.”
Assertion Not checkable as stated
Aatrey: Tier 2 and Tier 3 Indian consumers buy mostly unbranded products
“And these people were buying mostly unbranded products because they're monthly income is generally much lower than metros. They can't afford brands. They tend to buy more and more unbranded products.”
Insight
Aatrey: Indian consumers have embraced online fashion commerce
“Like about 10 years ago, everyone in India thought that no one could buy a fashion online. You want to touch and feel the product. Which is not the case anymore, because everyone has tried it, people are okay with easy returns, and they are buying again and ag…”
Assertion Partly supported
90% of Meesho users are women and 80% live in smaller cities
“90% of our users are women, and more than 80% of our users are tier two and tier three in below cities”
Assertion Supported
Aatrey: Meesho sets up supply chain from China for cross-border sourcing
“Now we have even set up a supply chain from China.”
Insight
Aatrey: Platform Giants Like Tencent Cannot Build Every Use Case
“If you look at, for example, China, like Tencent invests in so many use cases that are happening on WeChat, because they can't do everything themselves. It's impossible. And it's not in their DNA as well, right?”
Insight
Aatrey: In fashion retail, product selection matters far more than fulfillment speed
“In fashion fulfillment is like the third thing that is most important. The first thing is selection, which you can never have around you.”
Insight
Aatrey: Second best startup idea solves problems for people who cannot
“The best thing to do is build a product that solves your own problem. The second best thing to do is build a product that solves problem for someone who can't solve their own problem.”
Assertion Not checkable as stated
Meesho hired its first product manager after its Series A round
“Ah, we hired our first product manager after we did our series A. And we hired our second product manager after we did our series B.”
Insight
Phone support builds trust in India because users trust individuals over companies
“We have seen if you speak to a user on phone, suddenly the trust level goes up. Because they think they're speaking to a person, not a company. And they trust a person more than a company.”
Opinion
Aatrey: ShareChat is among few startups truly built for Tier 2/3 India
“ShareChat because they're one of the few other companies who have built a product for India, right? Building out for the tier two, tier three, like a lot of people are coming and spending all their time in ShareChat.”
Assertion Contradicted
Aatrey: Most Indian unicorn founders graduated from IIT Delhi
“If you see most of Unicorn founders in India are from IT Delhi, you look at Flipkart, Zomato, and a lot more, right?”
Assertion Not checkable as stated
Meesho has nearly 500,000 monthly active social store owners
“What has happened over the last three years is now we have close to half a million monthly active such social store owners who are making some income per month.”
Assertion Supported
Vidit Aatrey: 90% of Indian commerce occurs in mom-and-pop stores
“90% of total commerce happens in these small mom and pop stores.”
Assertion Supported
Aatrey: Jio brought hundreds of millions of Indians online in 2-3 years
“Because of Jio, a lot of these people have come online for the first time, like, Record number of people in India, like hundreds of millions of people in India have come online just the last two, three years.”
Assertion Not checkable as stated
Aatrey: 70% of Meesho users are housewives
“Like, 70% of our users are housewives.”
Assertion Not checkable as stated
Typical Meesho resellers earn $150 to $200 monthly
“In terms of income, our typical average user makes about one 50 to 200 dollars per month as income. My top five, 10% does about 405 hundred dollars, right?”