Warby Parker

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 6, 2018 by Peter Reinhardt · said 4 times in 3 episodes since 2018 · across every show →

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brought up most by Peter Reinhardt (1), Kirsten Green (1), Garry Tan (1), Brian Halligan (1)

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Everything said about Warby Parker, oldest first

Sep 6, 2018 negative
Insight
Reinhardt: Traditional CRMs are inadequate for modern digital customer interactions
“But now the world is moving much more to a Warby Parker kind of world where you're not interacting with a person. So a CRM doesn't even make sense. It's like not the right technology for understanding what interactions you're having with the customer, and inst…”
Peter Reinhardt Sep 6, 2018 ▶ 1:18 Peter Reinhardt on Finding Product Market Fit at Segment · Y Combinator
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