Net Dollar Retention
3 statements across 1 episodes · 2 bullish · 1 bearish · 1 people on the record · first statement Dec 15, 2023 by Tom Blomfield · across every show →
Everything said about Net Dollar Retention, oldest first
Dec 15, 2023 negative
Blomfield: Sub-100% NDR means fixing churn before increasing sales spend
“If your net dollar retention is below 100%, especially for enterprise B to B SaaS, something is wrong. You are churning off customers. They don't love the product. And I would invest in fixing that. Talking to customers and figuring out why they're churning of…”
Dec 15, 2023 positive
Dec 15, 2023 positive
Blomfield: Early-stage B2B SaaS startups should target 125% to 150%+ NDR
“The final thing, as a benchmark, any early stage B to B SaaS company should be looking at net dollar retention well above 100%. This is for several reasons. First of all, you've probably underpriced your product with your first launch. So you might charge 10,0…”