Meesho

“The best thing to do is build a product that solves your own problem. The second best thing to do is build a product that solves problem for someone who can't solve their own problem.”

“We were one of the few companies after YC who did not raise a lot of money demo day.”

“In fashion fulfillment is like the third thing that is most important. The first thing is selection, which you can never have around you.”

“But just on WhatsApp with no app, no website in six months, you're doubling every month, and this was still going at the same space.”

“Like, 70% of our users are housewives.”

“Which is still the north star of the company, how do we grow income per reseller every month?”

“What has happened over the last three years is now we have close to half a million monthly active such social store owners who are making some income per month.”

“90% of our users are women, and more than 80% of our users are tier two and tier three in below cities”

“In terms of income, our typical average user makes about one 50 to 200 dollars per month as income. My top five, 10% does about 405 hundred dollars, right?”

“If, for example, if you keep scaling customer support, if you need customer support, that means there's something wrong with the product, right? So you have to go back to the drawing board and understand why are people calling me, right? And then you start opt…”

“What we end up using is we leverage trust of people in your own community who come and start these social stores and then start selling to people around them, especially in unbranded products where you have no idea what will happen to this product after a mont…”

“We have seen if you speak to a user on phone, suddenly the trust level goes up. Because they think they're speaking to a person, not a company. And they trust a person more than a company.”

“Ah, we hired our first product manager after we did our series A. And we hired our second product manager after we did our series B.”

“More than half of our total users were not the same segment that we intended this product to be for. It was not that offline shop. A lot of them were housewives who were running their boutiques on WhatsApp.”

“All my management goes and sits in the call center every month for half a day and just listen to user calls, just understanding what they're facing today.”

“Now we have even set up a supply chain from China.”

“Almost everyone who is using our app today has become an entrepreneur because of us. They were not doing this offline, like almost everyone.”