Intercom, every mention
16 scenes · ← back to Intercom
tap a year for its mentions
every year anyone Des Traynor 64Craig Cannon 6Michael Seibel 1James Hawkins 1Diana Hu 1
Verbatim, from the transcripts: the passages where Intercom comes up
From Pivot Hell To $1.4 Billion Unicorn · Y Combinator
- ▶ 21:53 James Hawkins Um, so it's like, oh, we can, like, go absolutely nuclear on this particular idea and, like, really fully build it out in a way that would be very hard to, we're, like, lucky enough to be able to build this because it involves having to…
Tips For Technical Startup Founders | Startup School · Y Combinator
YC SUS: Michael Seibel and Eric Migicovsky discuss How to Launch an MVP · Y Combinator
- ▶ 34:21 Michael Seibel Oh, how do I get my, like, ideal intercom setup and my Zendesk setup?
PR + Content for Growth by Kat Mañalac and Craig Cannon · Y Combinator
- ▶ 17:15 Craig Cannon Intercom is that little, like, chat widget you've probably seen before. 2 times in the scene
Be Wary of Solving a Small, Rare Problem - Des Traynor of Intercom · Y Combinator
- ▶ 1:35 Des Traynor And, uh, and I went along, and, um, actually, a funny story is I met Owen for the first time there, who I went out to start intercom with.
- ▶ 4:39 Des Traynor Yeah, so I, I will, the folks who acquired Exceptional, they were actually kind enough to use Intercom to push one last message out to sort of say, hey, we're the new owners, like, we're here, we're great, we're gonna love you for the rest… 4 times in the scene
- ▶ 6:06 Des Traynor But when intercom was very, it was, you know, we, we knew we were good at it. 6 times in the scene
- ▶ 9:46 Des Traynor And then we had, uh, two or two engineers, like a person who built the front end of intercom, like the little messenger piece, and then our CTO basically owned the rest. 6 times in the scene
- ▶ 14:55 Des Traynor Uh, so, one big eye-opener for me was that, like, uh, some people come shopping for intercom. 5 times in the scene
- ▶ 18:55 Des Traynor So, so for Intercom, like, what that looks like is, we need to convince you that you should care about your customers, right? 8 times in the scene
- ▶ 24:47 Des Traynor Intercom. 6 times in the scene
- ▶ 31:51 Des Traynor Like how does work happen at intercom?
- ▶ 43:22 Des Traynor They're like the places where like the slack stripes and intercoms, whatever can play. 11 times in the scene
- ▶ 53:36 Des Traynor So like, first of all, it's like finding the point on the spectrum that you're comfortable with, like as in, so like intercom, you know, at its core, like, you know, the idea is it's an intercom. 10 times in the scene
- ▶ 57:42 Des Traynor And that's, and that, that comes back to that question of like, as we got more specific, we had to get, you know, have give every single person who's shopping for a different thing, their own tailored experience to find the exact part of… 6 times in the scene
- ▶ 1:02:09 Craig Cannon So then what, if you weren't working on intercom, what would you work on? 4 times in the scene