generative chatbot
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Apr 18, 2025 by Aadit Palicha · across every show →
Everything said about generative chatbot, oldest first
Apr 18, 2025 positive
Palicha: Generative AI dynamically resolves over 50% of Zepto support tickets
“And so today, you know, greater than 50% of the tickets that are raised on Zepto, not just like a rules-based chatbot, are actually solved dynamically by a generative chatbot that's been modified for our exact use cases, right?”