Generative Chatbot
topic on 1 show · 1 statements across 1 episodes
the Y Combinator Startup Podcast
1 statements about Generative Chatbot, every show
Palicha: Generative AI dynamically resolves over 50% of Zepto support tickets
“And so today, you know, greater than 50% of the tickets that are raised on Zepto, not just like a rules-based chatbot, are actually solved dynamically by a generative chatbot that's been modified for our exact use cases, right?”