The Ledger

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Insight
Chris Out: Ultimate Feature Validation Is Spending Behavior, Not Upvotes
“I really believe that there's a huge difference between like clicking on a button where they are uploading things, which is an indication, but the ultimate validation is, are they're changing their spending behavior based on that feature?”
Chris Out Jun 8, 2021 ▶ 15:11 The Goldmine of Growth Hidden in Every Business
Insight
Feature upvoting lacks context and requires qualitative validation
“One of the challenges I do feel like with the upvoting is that you sometimes don't understand the why. Someone might get some user feedback. Oh, you know, I would love this feature, but what, why, why do you want it? What about it do you like? What value is it…”
Lindsay Allard Oct 12, 2021 ▶ 16:58 She Thought Her Product Was Obvious - Then Watched 10 Strangers Struggle
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