Verboven: Candidate assessment requires human conversation, not just tech data
Tom Verboven · Lou Gerstner Turned a $3B Loss Into $8M Profit By Ignoring the Obvious Hire · Jun 18, 2024 · at 37:34
Tom Verboven, Senior Director at Mercer Talent Enterprise, discusses the limits of AI and automated scoring in executive recruitment with host Sean Weisbrot.
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“We need the human interaction, and that's also, I think, my job as an assessor. Technology can help us in giving up some data points, but we always need this, a conversation.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Tom Verboven
Verboven: Shift to AI Once It Beats Average Human Judgment
“Well, once AI is better than an average human judgment, we should stop using the humans and use AI systems.”
Verboven: Changing Company Culture Requires Hiring Leaders Who Only Partially Fit
“Because you also want to change the culture, maybe. So you need someone who kind of fits in, but not fully. So, so that person or that leader can change the, so there's a lot of discussion around what is now the ideal success profile of that specific leader.”
Verboven: Executive assessment jobs will eventually be replaced by algorithms
“I think the more we learn, the more we develop, I think at a certain time, My job will be replaced by an algorithm.”
Verboven: Job candidates will reject AI-only evaluation even if fair
“And also putting myself as a candidate, I would, at the moment, I would hate it to be assessed by a computer or an AI system. And even if it was fair, I would never feel like I'm treated correctly”