Klubeck: Calling choices 'bad decisions' triggers ego defense and shuts down listening
Jeffrey Klubeck · Why Jeffrey Stopped Lending His Parents Money in His Late Twenties · Aug 13, 2024 · at 33:05
Executive coach Jeffrey Klubeck explains to Sean Weisbrot why judgmental language triggers defensive ego reactions instead of constructive accountability.
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“As soon as you say bad decision, now the defenses are up. You've triggered ego defense, and they're going to have a hard time hearing the rest of what comes out of your mouth.”
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