Dennis Lennard: Avoiding groupthink requires normalizing restarting product development from scratch
Dennis Lennard · Why the Best Feedback Sounds Like a Personal Attack · Jun 9, 2022 · at 29:40
Creative Navy CEO Dennis Lennard explains why product development teams must normalize admitting major mistakes and starting over to prevent confirmation bias and groupthink.
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“What is very important at that point to avoid group thinking is having a culture where it's okay to realize that you've made a huge mistake, actually, not just a small one. And that you have to go back to do it from scratch.”
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