Jun 8, 2021 · 43m · we-live-to-build

Why We Don't Release Features That Don't Get Used Anymore

Matt Barnett · 29m spoken Sean Weisbrot · 11m spoken
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In this episode of 'We Live To Build,' host Sean Weisbrot and Bonjoro founder Matt Barnett explore essential product management principles, focusing on problem-first scoping, iterative feature staging, and empowering autonomous engineering teams.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Sean holds 29.1% of the talking time here. How this is scored →

Sean as informed peer 3.6 Guest teaching 4.4 Guest disagreement 1.6 Sean pushing back 0.9
05100:0015:0030:002:03–4:38 · Sean as informed peer 2/10 Matt Barnett's Background and Physical vs. Digital Product Design Sean opens with a friendly welcome and invites Matt to share his professional trajectory. Matt outlines his transition from industrial hardware design to digital software products in an agreeable, narrative manner.4:39–10:04 · Sean as informed peer 3/10 Focusing on Problems Over Solutions and Rapid Prototyping Matt explains the imperative of focusing on user problems rather than prematurely building solutions. Sean demonstrates comprehension by offering an inventor analogy, validating Matt's rapid prototyping methodology.10:05–14:40 · Sean as informed peer 4/10 Upfront Problem Scoping, Team Synergy, and Embracing Mistakes Sean candidly discusses past mistakes in sprint planning and introducing product tools like ProdPad. Matt offers measured advice on not over-engineering internal processes or hiring a dedicated product manager too early.14:41–19:26 · Sean as informed peer 4/10 The Three Stages of Feature Conceptualization and Release Strategy Matt outlines a three-tier framework spanning core necessity, expanded features, and product delight. Sean asks sharp, practical follow-up questions regarding staged deployment and beta user management.19:26–27:40 · Sean as informed peer 3/10 SaaS Monetization, Value-Based Pricing, and Behavioral Analytics When Sean explains his intention to delay monetization for nearly a year due to competition, Matt directly rejects the premise, urging him to charge early. Matt explains value-based tiering, usage models, and behavioral data tracking.27:47–34:40 · Sean as informed peer 4/10 Structuring the Product Team and Early Engineering Collaboration Sean shares how his technical CTO avoids product ideation, leaving wireframes to Sean. Matt educates Sean on the necessity of involving technical leadership early in ideation to build team commitment and prevent engineering roadblocks.34:40–41:44 · Sean as informed peer 5/10 Problem Scoping Workflows and Empowering Autonomous Teams Matt warns Sean that showing high-fidelity mockups too early biases team discussions. Sean pushes back, detailing his personal workflow with Figma and functional specifications to proactively resolve edge cases before handing work off.2:03–4:38 · Guest teaching 2/10 Matt Barnett's Background and Physical vs. Digital Product Design Sean opens with a friendly welcome and invites Matt to share his professional trajectory. Matt outlines his transition from industrial hardware design to digital software products in an agreeable, narrative manner.4:39–10:04 · Guest teaching 4/10 Focusing on Problems Over Solutions and Rapid Prototyping Matt explains the imperative of focusing on user problems rather than prematurely building solutions. Sean demonstrates comprehension by offering an inventor analogy, validating Matt's rapid prototyping methodology.10:05–14:40 · Guest teaching 4/10 Upfront Problem Scoping, Team Synergy, and Embracing Mistakes Sean candidly discusses past mistakes in sprint planning and introducing product tools like ProdPad. Matt offers measured advice on not over-engineering internal processes or hiring a dedicated product manager too early.14:41–19:26 · Guest teaching 4/10 The Three Stages of Feature Conceptualization and Release Strategy Matt outlines a three-tier framework spanning core necessity, expanded features, and product delight. Sean asks sharp, practical follow-up questions regarding staged deployment and beta user management.19:26–27:40 · Guest teaching 6/10 SaaS Monetization, Value-Based Pricing, and Behavioral Analytics When Sean explains his intention to delay monetization for nearly a year due to competition, Matt directly rejects the premise, urging him to charge early. Matt explains value-based tiering, usage models, and behavioral data tracking.27:47–34:40 · Guest teaching 5/10 Structuring the Product Team and Early Engineering Collaboration Sean shares how his technical CTO avoids product ideation, leaving wireframes to Sean. Matt educates Sean on the necessity of involving technical leadership early in ideation to build team commitment and prevent engineering roadblocks.34:40–41:44 · Guest teaching 6/10 Problem Scoping Workflows and Empowering Autonomous Teams Matt warns Sean that showing high-fidelity mockups too early biases team discussions. Sean pushes back, detailing his personal workflow with Figma and functional specifications to proactively resolve edge cases before handing work off.2:03–4:38 · Guest disagreement 0/10 Matt Barnett's Background and Physical vs. Digital Product Design Sean opens with a friendly welcome and invites Matt to share his professional trajectory. Matt outlines his transition from industrial hardware design to digital software products in an agreeable, narrative manner.4:39–10:04 · Guest disagreement 1/10 Focusing on Problems Over Solutions and Rapid Prototyping Matt explains the imperative of focusing on user problems rather than prematurely building solutions. Sean demonstrates comprehension by offering an inventor analogy, validating Matt's rapid prototyping methodology.10:05–14:40 · Guest disagreement 1/10 Upfront Problem Scoping, Team Synergy, and Embracing Mistakes Sean candidly discusses past mistakes in sprint planning and introducing product tools like ProdPad. Matt offers measured advice on not over-engineering internal processes or hiring a dedicated product manager too early.14:41–19:26 · Guest disagreement 1/10 The Three Stages of Feature Conceptualization and Release Strategy Matt outlines a three-tier framework spanning core necessity, expanded features, and product delight. Sean asks sharp, practical follow-up questions regarding staged deployment and beta user management.19:26–27:40 · Guest disagreement 3/10 SaaS Monetization, Value-Based Pricing, and Behavioral Analytics When Sean explains his intention to delay monetization for nearly a year due to competition, Matt directly rejects the premise, urging him to charge early. Matt explains value-based tiering, usage models, and behavioral data tracking.27:47–34:40 · Guest disagreement 2/10 Structuring the Product Team and Early Engineering Collaboration Sean shares how his technical CTO avoids product ideation, leaving wireframes to Sean. Matt educates Sean on the necessity of involving technical leadership early in ideation to build team commitment and prevent engineering roadblocks.34:40–41:44 · Guest disagreement 3/10 Problem Scoping Workflows and Empowering Autonomous Teams Matt warns Sean that showing high-fidelity mockups too early biases team discussions. Sean pushes back, detailing his personal workflow with Figma and functional specifications to proactively resolve edge cases before handing work off.2:03–4:38 · Sean pushing back 0/10 Matt Barnett's Background and Physical vs. Digital Product Design Sean opens with a friendly welcome and invites Matt to share his professional trajectory. Matt outlines his transition from industrial hardware design to digital software products in an agreeable, narrative manner.4:39–10:04 · Sean pushing back 0/10 Focusing on Problems Over Solutions and Rapid Prototyping Matt explains the imperative of focusing on user problems rather than prematurely building solutions. Sean demonstrates comprehension by offering an inventor analogy, validating Matt's rapid prototyping methodology.10:05–14:40 · Sean pushing back 0/10 Upfront Problem Scoping, Team Synergy, and Embracing Mistakes Sean candidly discusses past mistakes in sprint planning and introducing product tools like ProdPad. Matt offers measured advice on not over-engineering internal processes or hiring a dedicated product manager too early.14:41–19:26 · Sean pushing back 0/10 The Three Stages of Feature Conceptualization and Release Strategy Matt outlines a three-tier framework spanning core necessity, expanded features, and product delight. Sean asks sharp, practical follow-up questions regarding staged deployment and beta user management.19:26–27:40 · Sean pushing back 1/10 SaaS Monetization, Value-Based Pricing, and Behavioral Analytics When Sean explains his intention to delay monetization for nearly a year due to competition, Matt directly rejects the premise, urging him to charge early. Matt explains value-based tiering, usage models, and behavioral data tracking.27:47–34:40 · Sean pushing back 1/10 Structuring the Product Team and Early Engineering Collaboration Sean shares how his technical CTO avoids product ideation, leaving wireframes to Sean. Matt educates Sean on the necessity of involving technical leadership early in ideation to build team commitment and prevent engineering roadblocks.34:40–41:44 · Sean pushing back 4/10 Problem Scoping Workflows and Empowering Autonomous Teams Matt warns Sean that showing high-fidelity mockups too early biases team discussions. Sean pushes back, detailing his personal workflow with Figma and functional specifications to proactively resolve edge cases before handing work off.

speaking balance: gold is Sean, purple is the guest (3 minute bins)

0:00 · Sean 85% · guest 15%0:00 · Sean 85% · guest 15%3:00 · Sean 15.2% · guest 84.8%3:00 · Sean 15.2% · guest 84.8%6:00 · Sean 1.4% · guest 98.6%6:00 · Sean 1.4% · guest 98.6%9:00 · Sean 49% · guest 51%9:00 · Sean 49% · guest 51%12:00 · Sean 48.7% · guest 51.3%12:00 · Sean 48.7% · guest 51.3%15:00 · Sean 25.8% · guest 74.2%15:00 · Sean 25.8% · guest 74.2%18:00 · Sean 15.7% · guest 84.3%18:00 · Sean 15.7% · guest 84.3%21:00 · Sean 12.2% · guest 87.8%21:00 · Sean 12.2% · guest 87.8%24:00 · Sean 5.9% · guest 94.1%24:00 · Sean 5.9% · guest 94.1%27:00 · Sean 17.1% · guest 82.9%27:00 · Sean 17.1% · guest 82.9%30:00 · Sean 33.9% · guest 66.1%30:00 · Sean 33.9% · guest 66.1%33:00 · Sean 7% · guest 93%33:00 · Sean 7% · guest 93%36:00 · Sean 54.2% · guest 45.8%36:00 · Sean 54.2% · guest 45.8%39:00 · Sean 44% · guest 56%39:00 · Sean 44% · guest 56%42:00 · Sean 15.8% · guest 84.2%42:00 · Sean 15.8% · guest 84.2%
Sharpest disagreement ▶ 19:55 Direct challenge to monetization timeline

Matt directly challenges Sean's plan to defer charging for a year, asserting that founders should price their offerings immediately to test true value.

Hardest push from Sean ▶ 36:03 Defending visual mockup presentations

Sean refuses Matt's framing that presenting mockups biases discussions, arguing visual aids are essential for helping team members envision the product.

Biggest teaching moment ▶ 19:55 Foundational SaaS pricing schooling

Matt educates Sean on the psychological necessity of early billing, value-linked feature tiers, and iterative price testing in B2B SaaS.

Sean holds their own ▶ 37:37 Articulating high-fidelity specification workflow

Sean demonstrates practical product expertise by detailing how building high-fidelity Figma prototypes concurrently with written specs uncovers missed edge cases.

the scores for every segment, with the reasoning behind each
ChapterTopicSean as informed peerGuest teachingGuest disagreementSean pushing backWhy
Matt Barnett's Background and Physical vs. Digital Product Design 2200 Sean opens with a friendly welcome and invites Matt to share his professional trajectory. Matt outlines his transition from industrial hardware design to digital software products in an agreeable, narrative manner.
Focusing on Problems Over Solutions and Rapid Prototyping 3410 Matt explains the imperative of focusing on user problems rather than prematurely building solutions. Sean demonstrates comprehension by offering an inventor analogy, validating Matt's rapid prototyping methodology.
Upfront Problem Scoping, Team Synergy, and Embracing Mistakes 4410 Sean candidly discusses past mistakes in sprint planning and introducing product tools like ProdPad. Matt offers measured advice on not over-engineering internal processes or hiring a dedicated product manager too early.
The Three Stages of Feature Conceptualization and Release Strategy 4410 Matt outlines a three-tier framework spanning core necessity, expanded features, and product delight. Sean asks sharp, practical follow-up questions regarding staged deployment and beta user management.
SaaS Monetization, Value-Based Pricing, and Behavioral Analytics 3631 When Sean explains his intention to delay monetization for nearly a year due to competition, Matt directly rejects the premise, urging him to charge early. Matt explains value-based tiering, usage models, and behavioral data tracking.
Structuring the Product Team and Early Engineering Collaboration 4521 Sean shares how his technical CTO avoids product ideation, leaving wireframes to Sean. Matt educates Sean on the necessity of involving technical leadership early in ideation to build team commitment and prevent engineering roadblocks.
Problem Scoping Workflows and Empowering Autonomous Teams 5634 Matt warns Sean that showing high-fidelity mockups too early biases team discussions. Sean pushes back, detailing his personal workflow with Figma and functional specifications to proactively resolve edge cases before handing work off.

Statements from this episode (15)

Insight
Matt Barnett: Software Builds Monoliths While Physical Design Retires Products
“Maybe the main difference is that if you're building real world tangible products, you are more likely to build Product suites. So you'll be building new products and new products and new products, and the older products will be like ultimately chucked away af…”
Matt Barnett Jun 8, 2021 ▶ 4:09
Insight
Barnett: Startups fail by jumping to solutions instead of exploring alternatives
“It's one of the reasons why a lot of startups fail. It's not that they've got the problem wrong, and the problem is often there, but by jumping to the solution, they've missed more obvious solutions, easier to build solutions, and better solutions.”
Matt Barnett Jun 8, 2021 ▶ 6:21
Insight
Barnett: Spending more time researching upfront gets product out faster
“If you spend more time on the problems initially, and you spend more time scoping, and you spend more time researching and investigating, it actually ultimately gets you stuff out the door faster. Because it means you're not necessarily making mistakes down th…”
Matt Barnett Jun 8, 2021 ▶ 10:33
Insight
Barnett: Startups should not make a product manager their first hire
“Don't go build all the processes in day one. Don't make your product manager your first hire, muddle through. It's like, you don't make your sales go into the first hire.”
Matt Barnett Jun 8, 2021 ▶ 13:16
Insight
Barnett: Delay Delight Features Until Core Functionality Is Validated
“When you first build features and test features, forget the delight factor, because this is like the icing on the cake. When you know it works, and it's going to go ahead, come back and do that as well.”
Matt Barnett Jun 8, 2021 ▶ 16:00
Insight
Barnett: Shipping Two Baseline Features Outvalues Polishing One Feature
“The total value of me doing stages one and two on two features versus doing stage one to three on one is going to be higher for the end user, and therefore they'll stay along when they spend more money and will grow faster.”
Matt Barnett Jun 8, 2021 ▶ 17:49
Insight
Barnett: Founders should charge as early as possible
“Personally, I think you should charge as soon as possible. I've never seen a founder charge too much of a product or charge too early.”
Matt Barnett Jun 8, 2021 ▶ 19:57
Assertion Supported
Barnett: Most B2B software products use free trials over freemium
“Most B to B products are not freemium. Most of them have a free trial and then paid.”
Matt Barnett Jun 8, 2021 ▶ 21:04
Disclosure
Barnett: Bonjoro has changed its pricing roughly nine times
“We've changed our pricing, I think, nine times.”
Matt Barnett Jun 8, 2021 ▶ 22:34
Assertion Not checkable as stated
Barnett: Biteable has 127 custom plans from monthly pricing tests
“I chatted to a company the other day called Biteable, who are a much bigger video platform. They said they have a 127 different custom plans from all the pricing tests they've done over the last three years. And they're like, well, we can't calm it down, but t…”
Matt Barnett Jun 8, 2021 ▶ 22:37
Insight
Barnett: Founders should not run product as startup grows
“Being a founder and running products as you grow is not a good idea. Because one side of the business is going to suffer. You're either going to get not as much time on products or not as much time on, like, you know, stakeholder management and everything else…”
Matt Barnett Jun 8, 2021 ▶ 28:20
Insight
Barnett: Hire first product manager at 5 to 6 team members
“Product management probably starts to come in when your whole product team starts to get to five plus, six plus. Starts to be a good idea to start to think about this.”
Matt Barnett Jun 8, 2021 ▶ 30:06
Insight
Barnett: Showing mock-ups too early biases product conversations
“So if you're already showing the mock-ups, you already bias the conversation”
Matt Barnett Jun 8, 2021 ▶ 34:53
Disclosure
Barnett: Bonjoro had to rebuild its platform twice early on
“We like rebuilt that platform twice, which I wish we hadn't done.”
Matt Barnett Jun 8, 2021 ▶ 37:27
Insight
Barnett: Founders must solve hard problems at peak mental energy
“Solving problems Is the hardest thing you can do in the company. It takes the most brain power. So if you come in in the morning and you get straight into emails and you get straight into stakeholder management, you get straight into hiring and everything else…”
Matt Barnett Jun 8, 2021 ▶ 41:59
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