user testing

2 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Oct 12, 2021 by Lindsay Allard · across every show →

Everything said about user testing, oldest first

Oct 12, 2021 positive
Insight
Video clips of struggling users persuade stakeholders to fix UX
“I think clips are really, really important. So if you make little clips of participants struggling to find something that has so much impact. You can share that with stakeholders. You can share that with the development team and say, Hey, look, this is not eas…”
Lindsay Allard Oct 12, 2021 ▶ 13:31 She Thought Her Product Was Obvious - Then Watched 10 Strangers Struggle
Oct 12, 2021 neutral
Insight
Companies split between preferring naive and experienced product testers
“Some companies don't want people who are like doing it all the time. They want person who's not trained, you know, knows exactly how to give tests and give feedback perfectly. But some companies want those people who are like really trained because they know w…”
Lindsay Allard Oct 12, 2021 ▶ 24:21 She Thought Her Product Was Obvious - Then Watched 10 Strangers Struggle
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