Mind the Product

“It set me on a journey by demonstrating just exactly how little I knew, which is probably a good thing for most startup founders to get, get a grip on fairly early on in the journey.”

“It's quite possible to move a conference online and do a cool thing in the virtual world, but it doesn't necessarily take any less people to do it because the sheer amount of moving parts involved, most of which are human. Your sponsors, your speakers, your de…”

“We were in a position end of February where we had 20 people on the payroll, a year's worth of conferences and workshops panned out. And then March hit. The UK went into lockdown. It became pretty clear that this was going to stretch for a while, at which poin…”

“And it's taking action like that and being transparent about where your challenges lie. That's the kind of thing that builds loyalty that you just, you can't build anywhere, any other way.”

“Whether she made 40 hours or 20 hours, that doesn't affect my bottom line. What affects my bottom line is, did she build the right relationships with the right companies and make them super happy so they come back and keep working with us in future?”

“The way that we've reformatted the workshops to deliver that training to customers is actually getting better feedback than it did as physical classroom based workshops.”

“In the Western world, product management salaries are pretty damn decent. You can easily be talking 6080, a hundred grand a year, those kinds of numbers. So if we can put a membership model together, there's maybe 300 bucks a year for a mid-level person and 80…”