Insight
Mays: Relationship outcomes drive business value over employee hours worked
“Whether she made 40 hours or 20 hours, that doesn't affect my bottom line. What affects my bottom line is, did she build the right relationships with the right companies and make them super happy so they come back and keep working with us in future?”
Prediction Not checkable as stated
Mays: Low-Code Tools Won't Destroy Engineering Jobs, Just Evolve Them
“Do you think that's going to result in engineers and designers the world over going out of work? Of course not. They'll just be working on more and more complex problems and taking those platforms forward. So I don't think you'll see jobs necessarily disappear…”
Insight
Mays: Virtual conferences do not require fewer staff than in-person events
“It's quite possible to move a conference online and do a cool thing in the virtual world, but it doesn't necessarily take any less people to do it because the sheer amount of moving parts involved, most of which are human. Your sponsors, your speakers, your de…”
Prediction Not checkable as stated
Mays: Humans will never be entirely eliminated from recruiting
“It's the reason why you fundamentally won't ever eliminate humans from the recruiting chain entirely. They'll always be in there somewhere.”
Assertion Supported
Mays: Remote worker surveillance software sales grew 4x to 5x in 2020
“There was an interview earlier this week with a couple of companies who are saying they've seen their sales grow four and five fold over the course of 2020.”
Insight
Mays: Diverse product teams are essential for robust AI algorithms
“The value of having diversity, particularly in product teams, because you have people who've come up in different educational backgrounds, different philosophical backgrounds, different religious backgrounds. They've experienced different pressures through the…”
Insight
Mayes: $300-$800 PM memberships work because salaries and employers cover them
“In the Western world, product management salaries are pretty damn decent. You can easily be talking 6080, a hundred grand a year, those kinds of numbers. So if we can put a membership model together, there's maybe 300 bucks a year for a mid-level person and 80…”
Assertion Not checkable as stated
Mays: Mind the Product's virtual workshops get better feedback than in-person training
“The way that we've reformatted the workshops to deliver that training to customers is actually getting better feedback than it did as physical classroom based workshops.”
Insight
Mays: Radical transparency about company challenges builds irreplaceable team loyalty
“And it's taking action like that and being transparent about where your challenges lie. That's the kind of thing that builds loyalty that you just, you can't build anywhere, any other way.”
Opinion
Mayes: Enterprise committees spend three months debating three weeks of work
“I'd also had enough of being in that environment where decision is made by committee. You spend the best part of three months discussing something that can be implemented in three weeks.”
Insight
Mays: Involving More Executives Slows Decisions but Strengthens Companies
“The balance to that is that it takes more time to get it done because you have to involve more people in the discussion. So there's kind of that trade off takes longer, but you should grow stronger as a result.”
Assertion Not checkable as stated
Mayes: Mind the Product lost all revenue overnight in March 2020
“We were in a position end of February where we had 20 people on the payroll, a year's worth of conferences and workshops panned out. And then March hit. The UK went into lockdown. It became pretty clear that this was going to stretch for a while, at which poin…”
Insight
Mayes: Startup founders benefit from realizing early how little they know
“It set me on a journey by demonstrating just exactly how little I knew, which is probably a good thing for most startup founders to get, get a grip on fairly early on in the journey.”
