Four15 Digital

“If you're being mistreated by a client, that's where we draw the line, right? They have to be respectful. They have to be professional. That's not to say they can't be demanding or expect a lot from you or become frustrated or express frustration. Oh, that's n…”

“Even in our office in Mexico, it's a different culture in the way they do business. They are not accustomed, at least their, at least the team, I can't speak for everybody in Mexico. Maybe there are companies that have a different sort of way of doing business…”

“One of our values is now if we have to choose its employee over client.”

“It frankly immediately improved the moment I got in front of everybody and I vocalized it and acknowledged my wrongdoing or a mistake that I made as a leader.”

“So we didn't make this change and as a result lost revenue or clients. We just made improvements the way employees felt about their job.”