change

“Cause lots of times what happens is leaders, they find out about a change. They think about it for weeks or months. They go through their own arc where they come to see it as doable, rewarding, normal, and then they turn to their folks. And explain the change …”

“So what we've learned over the years is that people who are good at change, they're able to change the way they think about change. So that rather than seeing a change initially as difficult, costly, and weird, they immediately started thinking about how it co…”

“So what we found as we did this research is when a change comes at us, Almost without exception, we want to know three things. We want to know, what does this mean for me? What am I personally going to have to do differently? That's thing one. Thing two is, wh…”

“Cause one of the things that we found out in our research about change is that most people want to change comes at them. They see it negatively. They see it as dangerous. So our, Opening mindset about change is usually that the change is going to be difficult …”

“I think it really comes down to approach and an ability to hear in their own words how they feel about change, what motivates them. But also to learn about the assumptions that you as a facilitator may have brought into a conversation that are not helpful.”

“I think it's hard to get people to change because we think about change as a technical activity and not a relational one. We think about how we plan for and prepare for change. You may over invest in thinking about that, but we don't think about how we're goin…”