The Ledger
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Specialized SaaS point tools are overkill for day-one startups, says Roberts
“Ultimately at the very, very early stage of a SaaS startup, most of those tools are overkill. The actual need is for relatively basic functionality as you're trying to get your business off the ground and validate that you actually have something that's worth …”
Outseta focuses on profitability from day one and will never raise funding
“We're focusing on profitability from day one. As I said, we never want to raise money.”
Startups buy software to solve immediate needs, not for all-in-one platforms
“Startups don't go out there, you know, no one's out there looking for this platform that we offer. Startups are looking to solve their immediate need, whether it's they need to send an email campaign or they need to start charging, you know, a customer or what…”
Outseta charges a flat $99 monthly fee plus 2.9% payment processing
“So it's 99 dollars per month. That's it. And then we take a 2.9% processing fee on our billing tools, which is the same as Stripe, for example.”
Building anything worthwhile in startups takes 10 years, says Roberts
“It takes 10 years to build anything worthwhile, and I think if you can afford yourself the opportunity to take that time, your chances of success go up dramatically.”
Outseta has 200 startups using the product but only 5-10 paying customers
“So we have coming up on 200 startups using the product right now and just a small number of paying customers. So we have a lot of people basically on that free product that are still sort of integrating the system, kicking the tires getting their businesses se…”