The Ledger
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Drift and Intercom Cannot Serve Mid-Market Companies in Emerging Markets
“So for the companies, I mean, for the mid-market companies who try to hit the bottom of the pyramid where internet has just reached, but education is not there yet, neither Drift nor Intercom can do anything. I mean, the English, the mixed languages have to be…”
Intercom and Drift's US Rivalry Leaves International Markets Open for Verloop
“So I believe, I mean, both Intercom and Drift, the good thing, they both have money, and they both are locked in the battle in United States. Yeah. We have an entire Southeast Europe empty, so Europe is massive for us, Southeast Asia is massive, and India has …”
Intercom and Drift Lack Deep Out-of-the-Box Backend Integrations
“Neither intercom nor drift provides the service. I mean, it's too hard to integrate your services.”
Verloop's Enterprise Contracts Average $45K Annually
“So for enterprise customers, our average ranges, I mean, average is about 45,000 dollars. Per year? It spreads between, per year. It spreads between 20,000 to 80,000.”
Enterprise Customers Generate Two-Thirds of Verloop's Revenue
“Enterprise is a lot bigger, almost two-third of the entire revenue comes from enterprise.”
Verloop Has 18 Enterprise and 200 Paying SaaS Customers
“Around February, 2017 is when we closed our first customer, and since then we have about 18 paying enterprise customers almost 1600 SaaS users, and then out of them almost 200 or so pay.”
Verloop Generated $925K in Net Revenue in FY 2017-2018
“In India, we do accounting from March to March, so it was still from March 2017 to March 2018. ... Nine 25 grand was the actual net money we made.”
Verloop Raised $300K From Indian Accelerator GrowthStory
“We raised 300,000 dollars. Ah, yeah, it was from a local accelerator, Growth Story.”
Verloop Has Lost Zero Customers in the Last 8 to 10 Months
“So in last eight or 10 months, we haven't lost anyone.”
Verloop Handles 50,000 Daily Customer Conversations for Nykaa
“But since they, we have, they have deployed us, we handle almost 50,000 conversations in a day.”
Verloop Closed Maersk After a 6-to-9 Month Enterprise Sales Cycle
“So most of the enterprise deals, which we have been closing took about six to nine months for the sales time, and they have just started to kick in now. So we have closed a bunch of bigger customers like Musk in terms of the Musk global shipping, and there are…”