Gaurav Singh, founder and CEO of Verloop, explains improvements in product stability and customer retention.
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“So in last eight or 10 months, we haven't lost anyone.”
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More from Gaurav Singh
Opinion
Drift and Intercom Cannot Serve Mid-Market Companies in Emerging Markets
“So for the companies, I mean, for the mid-market companies who try to hit the bottom of the pyramid where internet has just reached, but education is not there yet, neither Drift nor Intercom can do anything. I mean, the English, the mixed languages have to be…”
Gaurav SinghJul 18, 2019▶ 16:431454 How This Intercom, Drift Competitor Is Winning in India
Opinion
Intercom and Drift's US Rivalry Leaves International Markets Open for Verloop
“So I believe, I mean, both Intercom and Drift, the good thing, they both have money, and they both are locked in the battle in United States. Yeah. We have an entire Southeast Europe empty, so Europe is massive for us, Southeast Asia is massive, and India has …”
Gaurav SinghJul 18, 2019▶ 4:021454 How This Intercom, Drift Competitor Is Winning in India
AssertionPartly supported
Intercom and Drift Lack Deep Out-of-the-Box Backend Integrations
“Neither intercom nor drift provides the service. I mean, it's too hard to integrate your services.”
Gaurav SinghJul 18, 2019▶ 11:061454 How This Intercom, Drift Competitor Is Winning in India
Disclosure
Verloop's Enterprise Contracts Average $45K Annually
“So for enterprise customers, our average ranges, I mean, average is about 45,000 dollars. Per year? It spreads between, per year. It spreads between 20,000 to 80,000.”
Gaurav SinghJul 18, 2019▶ 3:111454 How This Intercom, Drift Competitor Is Winning in India
Disclosure
Enterprise Customers Generate Two-Thirds of Verloop's Revenue
“Enterprise is a lot bigger, almost two-third of the entire revenue comes from enterprise.”
Gaurav SinghJul 18, 2019▶ 3:311454 How This Intercom, Drift Competitor Is Winning in India
Disclosure
Verloop Has 18 Enterprise and 200 Paying SaaS Customers
“Around February, 2017 is when we closed our first customer, and since then we have about 18 paying enterprise customers almost 1600 SaaS users, and then out of them almost 200 or so pay.”
Gaurav SinghJul 18, 2019▶ 5:271454 How This Intercom, Drift Competitor Is Winning in India
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