The Ledger
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Frontline workers will not independently download work-specific messaging apps
“Nobody's looking for another messaging or communication app to put on their phone from a user perspective, right? Like even, okay, but this one's work-based. Who cares? You know, I just want to text my buddy. I'm not incented to go put a new app on my phone ju…”
Zinc never needed $250K deployment costs to land big enterprise deals
“250 K at this stage of a company of a cost is a really high cost. So I don't think that that, I mean, I can just tell you right out of the gate, that's probably not necessary to go land some of these big deals. We haven't had to do that.”
Zinc relies on outbound marketing because deskless software lacks inbound search
“And this is not a defined market, right? This is not something that's on PG&E's list to buy, right? And so, so they're not searching. They're not typing it into their Google browser. Like, we're still in heavy outbound Market awareness mode.”
Workplace communication platforms need minimal customization because basic workflows are universal
“Generally a communication platform is used in generally the same way, right? Like any given user is going to be sending texts, receiving texts, being added to groups You know, being on a conference call, it's very to use. It's easy to implement. There's not a …”
Zinc bought cheap eBay items to acquire dropshipper phone numbers
“So for a while you're actually just buying stuff from eBay from almost every seller. And we would, you know, our office was basically filled with junk. We threw a couple office parties where we just gave away lots of stuff and it would be like the cheapest thi…”
Zinc captures 20% to 40% of arbitrage sellers' overall profits
“We take about 20 to 40% of the profit that the person earns.”
Zinc holds under 15% of the Amazon-to-eBay arbitrage software market
“In terms of the market, we probably have less than 15% of it in terms of Amazon to eBay.”
Long-tail arbitrage niches are too fragmented for software companies to pursue
“There's a lot of niche opportunities that aren't super, you know, they're not million dollar opportunities each, but they may, they might make somebody a hundred K, 200 K a year. And so not an R incentive to kind of seek all these out.”
Zinc contract values range from $10k to nearly seven figures annually
“Anywhere from 10,000 dollars a year annually to close to seven figures per year annually.”
Zinc shut down its freemium model six months after launching
“We shut off freemium probably six months after we launched as zinc and basically said, Hey, you can do a free trial.”
Zinc charges $10 to $20 per user per month
“10 to 20, depending on what they want, per user, per month.”
Zinc deployed thousands of Dish Network technicians in two weeks
“Thousands of technicians live at Dish Network in two weeks.”
Zinc grew revenue between 100% and 150% over the trailing twelve months
“Between a hundred and a 150.”
Zinc's top accounts pay $10,000 to $20,000 monthly
“The LTV for these customers is probably in the high hundreds, if not thousands of dollars. And every once in a while we can, you know, hit a jackpot with a guy who's paying 10 or 20 K a month.”
Kolysh: Zinc Maintained Profitability for Three Years, Doubling Annually
“We've maintained profitability for the past three years, and we've pretty much doubled every year”
Zinc drove roughly $260 million in platform gross sales in 2018
“That being said, like last year, I think in total sales driven, we, it was like two hundred sixty million or so.”