Stacy Epstein, CEO of Zinc, discloses the company's net churn and retention metrics.
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“17%.”
quote is from the automated transcript, cleaned for reading:
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More from Stacy Epstein
Insight
Frontline workers will not independently download work-specific messaging apps
“Nobody's looking for another messaging or communication app to put on their phone from a user perspective, right? Like even, okay, but this one's work-based. Who cares? You know, I just want to text my buddy. I'm not incented to go put a new app on my phone ju…”
Stacy EpsteinApr 29, 2019▶ 8:531374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication
AssertionNot checkable as stated
Zinc relies on outbound marketing because deskless software lacks inbound search
“And this is not a defined market, right? This is not something that's on PG&E's list to buy, right? And so, so they're not searching. They're not typing it into their Google browser. Like, we're still in heavy outbound Market awareness mode.”
Stacy EpsteinApr 29, 2019▶ 11:411374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication
Insight
Workplace communication platforms need minimal customization because basic workflows are universal
“Generally a communication platform is used in generally the same way, right? Like any given user is going to be sending texts, receiving texts, being added to groups You know, being on a conference call, it's very to use. It's easy to implement. There's not a …”
Stacy EpsteinApr 29, 2019▶ 14:021374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication
AssertionNot checkable as stated
Zinc never needed $250K deployment costs to land big enterprise deals
“250 K at this stage of a company of a cost is a really high cost. So I don't think that that, I mean, I can just tell you right out of the gate, that's probably not necessary to go land some of these big deals. We haven't had to do that.”
Stacy EpsteinApr 29, 2019▶ 15:511374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication
Disclosure
Zinc contract values range from $10k to nearly seven figures annually
“Anywhere from 10,000 dollars a year annually to close to seven figures per year annually.”
Stacy EpsteinApr 29, 2019▶ 3:201374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication
Disclosure
Zinc charges $10 to $20 per user per month
“10 to 20, depending on what they want, per user, per month.”
Stacy EpsteinApr 29, 2019▶ 3:381374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication
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