why aren't all 12 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Opinion
Vandenberg: Drift Refuses Small Customers to Mask Churn Problems
“I see the drift is doing that because they've had the churn problem. So then they're trying to make their numbers look better. So they even refuse to take companies.”
Opinion
Drift and Intercom Cannot Serve Mid-Market Companies in Emerging Markets
“So for the companies, I mean, for the mid-market companies who try to hit the bottom of the pyramid where internet has just reached, but education is not there yet, neither Drift nor Intercom can do anything. I mean, the English, the mixed languages have to be…”
Opinion
Intercom and Drift's US Rivalry Leaves International Markets Open for Verloop
“So I believe, I mean, both Intercom and Drift, the good thing, they both have money, and they both are locked in the battle in United States. Yeah. We have an entire Southeast Europe empty, so Europe is massive for us, Southeast Asia is massive, and India has …”
Assertion Partly supported
Intercom and Drift Lack Deep Out-of-the-Box Backend Integrations
“Neither intercom nor drift provides the service. I mean, it's too hard to integrate your services.”
Disclosure
Estevez: Gus targets enterprise clients exclusively, unlike Drift
“We're a way more enterprise solution. So, so we actually work with a band, we do all the user experience consulting and then we create an enterprise solution that's implemented. It's way more robust, robust versus drift, which is just kind of like a few questi…”
Insight
Schuckert: Use Messenger for Lead Gen, Intercom for Customer Support
“So one thing that we teach our people is that on their sales pages and their landing pages, use any of the Facebook messenger lead magnets. So you could have like your chat widget, you could have a bar up top that has it and like an exit intent, use all that s…”
Insight
Powered-By Chat Widgets Drive More Viral Growth in B2B SaaS
“Like for example, if you're an e-commerce company, like we end up getting less customers that way. If we were, if you're a B to B SaaS company, you'd see more. I imagine that both drift and intercom have seen like similar growth sort of based on where they're …”
Disclosure
Birdseed offers its full product free for two users to drive acquisition
“So it's appreciably less. We operate on a freemium model. You know, our whole product, we give away for free. We limit it to two account users, but for the majority of our Who we believe will be our business, which is small to medium sized businesses to accoun…”
Assertion Not checkable as stated
Very few Wave users escalate from Drift chatbots to humans
“The amount of them that are going from the bot into wanting to interact with a human is very small.”
Assertion Not checkable as stated
Drift became Goldcast's first major customer via an investor event
“So our first big customer was Drift that we signed because they spoke at underscores event, like the CEO, David Kanceli spoke at underscores event. That was hosted by Goldcaster and underscore was our investor.”
Disclosure
Kilens gives culture carriers quarterly budgets to drive bottom-up team events
“And what we've done at AirMeets, at HubSpot, at Drift, is we've gotten people together on the team who want to be the, kind of, the life of the party of the team. So these people are empowered. I give them budget. I give them X amount of money per quarter. The…”
Assertion Not checkable as stated
HubSpot and Drift adopted MSPOT goal frameworks at $50M and $40M
“We did this, you know, probably when we were like, fifty million at HubSpot. We did this kind of when we were at forty million at Drift. We're doing this now at AirMeet even sooner, right?”