Vinod Muthukrishnan explains CloudCherry's customer churn metrics across different tiers.
0:00 / 0:05exact quote · 5.3s
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“Whereas SMB, we have had no churn. None of our customers have left us. That's the honest fact.”
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More from Vinod Muthukrishnan
Insight
Early-stage SaaS startups must triple revenue annually to succeed
“Three X, I believe, is a number we should set ourselves and say, if you're not growing three X at this scale, then you're probably not going fast enough.”
Vinod MuthukrishnanJun 6, 2017▶ 15:42682: Why Tech Companies Are Opening Salt Lake City Offices With CloudCherry CEO Vinod Muthukrishnan
AssertionContradicted
CloudCherry has raised over $9M total, including $7M latest round
“So we've raised seven million in the last one. Total, I think we raised close to nine, nine and a half million dollars.”
Vinod MuthukrishnanJun 6, 2017▶ 1:47682: Why Tech Companies Are Opening Salt Lake City Offices With CloudCherry CEO Vinod Muthukrishnan
AssertionNot checkable as stated
CloudCherry maintains 7-12 month CAC payback and 3.5-4.5x LTV:CAC
“So hence the range is between payback period of seven to 12 months CAC to LTV between three and a half and four and a half really depends on the segment.”
Vinod MuthukrishnanJun 6, 2017▶ 11:49682: Why Tech Companies Are Opening Salt Lake City Offices With CloudCherry CEO Vinod Muthukrishnan
PredictionNot checkable as stated
CloudCherry will surpass $4M ARR by December 2017
“So we should be not a four million ARR.”
Vinod MuthukrishnanJun 6, 2017▶ 14:51682: Why Tech Companies Are Opening Salt Lake City Offices With CloudCherry CEO Vinod Muthukrishnan
AssertionNot checkable as stated
CloudCherry employs 74 people primarily across India and Singapore
“We have 74 people.”
Vinod MuthukrishnanJun 6, 2017▶ 1:37682: Why Tech Companies Are Opening Salt Lake City Offices With CloudCherry CEO Vinod Muthukrishnan
AssertionNot checkable as stated
CloudCherry serves nearly 100 customers, mostly located in Asia
“So we have close to a hundred customers a lot of them in Asia, because that's where we started.”
Vinod MuthukrishnanJun 6, 2017▶ 5:59682: Why Tech Companies Are Opening Salt Lake City Offices With CloudCherry CEO Vinod Muthukrishnan
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