Webb: Struggling SaaS Founders Should Switch to Manual Phone Sales
Martin Webb · Solo Founder, No Employees, Exits for $1m+ Keeps 100% · Feb 20, 2024 · at 12:51
Solo founder Martin Webb discusses why early-stage SaaS businesses cannot rely solely on automated self-serve customer funnels.
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“There are anomalies where that can happen, but for most of the founders that are watching the show that might feel they're struggling, it is user by user, and you really do want to be on the phone. If you're not picking up the phone, trying to get your users If you're not even holding them to get them on board, then probably you should be, because the important factor is every one of those users is going to grow your revenue, and you want to make sure that not only do you sell to them, but you keep them on board.”
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