Disclosure certainty 4/5 debate potential 1/5

Wang: Stratify has about 30 Fortune 500 customers

Derek Wang · 1267 Customer Intelligence Platform Powerd by AI Passes 30 Customers, $300k in MRR · Jan 12, 2019 · at 2:36

Stratify founder Derek Wang discusses his customer analytics platform's traction and enterprise client base with Nathan Latka.

0:00 / 0:04exact quote · 4.1s
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“We're about 30 different fortune, 500 customers and our belly as well.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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Assertion Not checkable as stated
Wang: Stratify has maintained zero customer churn across all enterprise clients
“Our trend is zero because our, it's not a typical fast test where enterprise test. So every turn here, give me a heart attack. So we keep we have a good customer success team so that so far with all the customer we have, there's zero trends.”
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Disclosure
Stratifyd keeps customer success managers non-quota-bearing to drive user engagement
“So for our success team, they're actually not quarter bearing. Their job is to make sure users are engaged and active, right?”
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Assertion Not checkable as stated
Wang: Stratify's profit margins are in the high nineties
“Oh, get our profit margins in the high nineties.”
Derek Wang Jan 12, 2019 ▶ 6:32 1267 Customer Intelligence Platform Powerd by AI Passes 30 Customers, $300k in MRR
Assertion Partly supported
Wang: Stratifyd raised an additional $30 million in venture funding
“We, ah, we were happy to say we raised another thirty million after, ah, just around”
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Assertion Not checkable as stated
Wang: 80% of Stratifyd's original 30 customers have expanded with upsells
“So I would say that 30 users, 80% of them already had a one or two times of upsell within the organization.”
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