Rafner: Gong is an airplane black box that won't save sales
Greg Rafner · $25m Gong Acquisition? New Founder Hits $2m Run Rate in 5 Months · Mar 29, 2022 · at 1:58
Greg Rafner, founder of real-time conversational intelligence platform Abstract, explains to Nathan Latka why legacy sales call intelligence platforms like Gong fail to save active deals.
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“Gong is like finding the black box after the plane's already gone down, tells you what went wrong, tells you what happened, but it does nothing to actually kind of stop losing the opportunity.”
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