Gerrie: ZigZag revenue peaks a month after Black Friday
Al Gerrie · ZigZag Hits $5m Revenue Helping Brands Like Gap Manage Returns · Jun 26, 2020 · at 20:32
Al Gerrie, founder and CEO of returns management platform ZigZag Global, discusses how retail return cycles affect revenue timing.
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“Black Friday, obviously we will get the peak of Black Friday a month later because that's when people are returning.”
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More from Al Gerrie
Gerrie: E-commerce return rates reach 25% in UK, 70% in Germany
“In somewhere like the UK that rates about 25% in Germany, There might be 70% returns rate,”
Gerrie: E-commerce shoppers now routinely buy six items and return four
“Customer expectation has changed over the last few years from what was normal to maybe return a couple of items. Now it's normal to buy five or six items and return three or four.”
Gerrie: Maersk has invested in ZigZag and joined its board
“So Maersk have invested in in Zigzag and also joined, joined the board as well.”