Al Gerrie, founder and CEO of ZigZag Global, describes the company's unit economics and customer acquisition costs relative to annual contract value.
0:00 / 0:01exact quote · 1.3s
720p mp4 · rendered on demand · StarZero watermark
“Less than 10%.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Al Gerrie
AssertionSupported
Gerrie: E-commerce return rates reach 25% in UK, 70% in Germany
“In somewhere like the UK that rates about 25% in Germany, There might be 70% returns rate,”
Al GerrieJun 26, 2020▶ 6:22ZigZag Hits $5m Revenue Helping Brands Like Gap Manage Returns
Insight
Gerrie: E-commerce shoppers now routinely buy six items and return four
“Customer expectation has changed over the last few years from what was normal to maybe return a couple of items. Now it's normal to buy five or six items and return three or four.”
Al GerrieJun 26, 2020▶ 10:10ZigZag Hits $5m Revenue Helping Brands Like Gap Manage Returns
AssertionSupported
Gerrie: Maersk has invested in ZigZag and joined its board
“So Maersk have invested in in Zigzag and also joined, joined the board as well.”
Al GerrieJun 26, 2020▶ 15:26ZigZag Hits $5m Revenue Helping Brands Like Gap Manage Returns
Disclosure
Gerrie: ZigZag works with Topshop, Selfridges, Superdry, Gant
“And we're working with a number of different both national and international retailers like Topshop, Selfridges, Superdry, Gantt.”
Al GerrieJun 26, 2020▶ 3:02ZigZag Hits $5m Revenue Helping Brands Like Gap Manage Returns
AssertionNot checkable as stated
Gerrie: 30% of ZigZag revenue is recurring SaaS subscriptions
“The majority of our revenue is in transaction fees as we're growing every month with the more fees that we do. But about 30% of what we do is recurring.”
Al GerrieJun 26, 2020▶ 3:52ZigZag Hits $5m Revenue Helping Brands Like Gap Manage Returns
Disclosure
Gerrie: ZigZag has raised over £5M in total funding
“So we've raised over five million today.”
Al GerrieJun 26, 2020▶ 8:11ZigZag Hits $5m Revenue Helping Brands Like Gap Manage Returns
Made with StarZero
Turn any episode into a week of clips.
This entire site, over 2,600 episodes transcribed, diarized, checked and made playable,
runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the
moments worth sharing, cuts them, captions them, and reframes them for every feed.
We use essential cookies to make the site work. With your permission we
also use analytics cookies (Google Analytics and Mixpanel) to understand
usage and improve StarZero. See our Cookie Policy.