Disclosure certainty 4/5 debate potential 1/5

Shapiro: DialogTech targets an 18 to 24 month gross margin payback

Irv Shapiro · 797: SaaS: How He Did $30m 2016 Revenue And Will Hit $40m This Year · Sep 29, 2017 · at 16:42

DialogTech CEO Irv Shapiro explains how the company defines and models its customer acquisition cost (CAC) payback targets.

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“Our goal is to have an 18 to 24 month gross margin payback.”

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More from Irv Shapiro

Prediction Not checkable as stated
Shapiro: DialogTech will approach $40M in revenue in 2017
“We'll approach forty million dollars of revenue this year.”
Irv Shapiro Sep 29, 2017 ▶ 5:20 797: SaaS: How He Did $30m 2016 Revenue And Will Hit $40m This Year
Assertion Not checkable as stated
Shapiro: DialogTech generated around $35M in 2016 revenue
“20 16 was about thirty five million dollars of revenue.”
Irv Shapiro Sep 29, 2017 ▶ 5:25 797: SaaS: How He Did $30m 2016 Revenue And Will Hit $40m This Year
Assertion Not checkable as stated
Shapiro: DialogTech customers pay between $150 and over $100k monthly
“Our customers pay us anywhere from about 150 dollars a month. To over a 100,000 dollars a month, depending on the scale of the business.”
Irv Shapiro Sep 29, 2017 ▶ 10:35 797: SaaS: How He Did $30m 2016 Revenue And Will Hit $40m This Year
Assertion Not checkable as stated
Shapiro: DialogTech average customer spend is around $1,000 monthly
“I can tell you exactly. It's right around a thousand dollars a month.”
Irv Shapiro Sep 29, 2017 ▶ 10:49 797: SaaS: How He Did $30m 2016 Revenue And Will Hit $40m This Year
Disclosure
DialogTech sent preloaded video burner phones to 200 marketing executives
“So we sent burner phones to about 200 marketing executives that had videos on them that when they turned on the phone, the video played.”
Irv Shapiro Sep 29, 2017 ▶ 12:34 797: SaaS: How He Did $30m 2016 Revenue And Will Hit $40m This Year
Assertion Not checkable as stated
DialogTech annual gross logo churn is 8% to 9%
“On an annual basis, it's about eight to nine percent.”
Irv Shapiro Sep 29, 2017 ▶ 13:17 797: SaaS: How He Did $30m 2016 Revenue And Will Hit $40m This Year
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