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Harris: Glassdoor relies on former employees while Quantum surveys current staff

Greg Harris · 855 How This Bootstrapped CEO is Competing with $400m Raised Qualtrics · Nov 26, 2017 · at 13:40

Greg Harris, founder and CEO of Quantum Workplace, contrasts his firm's employer-sponsored survey methodology with Glassdoor's review collection approach.

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“They're capturing data mostly from external or from former employees as opposed to internal employees. So our surveys are authorized by the companies and actually used for development purposes inside the companies.”

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More from Greg Harris

What-if
Harris: Venture playbook might have scaled Quantum in 5 years instead of 14
“It took us 14 years to get where maybe it would have taken us five had we done it, the had used used the East Coast or the West Coast playbook.”
Greg Harris Nov 26, 2017 ▶ 6:21 855 How This Bootstrapped CEO is Competing with $400m Raised Qualtrics
Assertion Not checkable as stated
Harris: Quantum Workplace churn is driven by executive changes, not competitors
“If we churn a client, it's not because they're leaving us for a competitor, it's because they, There was a CEO change, or there was a chief human resource officer change”
Greg Harris Nov 26, 2017 ▶ 10:19 855 How This Bootstrapped CEO is Competing with $400m Raised Qualtrics
Assertion Not checkable as stated
Harris: Quantum Workplace's ACV is $25,000 to $30,000
“Average contract value is probably 25 or 30,000 dollars, but that's really just taking a dart and throwing it at a scatterplot of a large data set of clients.”
Greg Harris Nov 26, 2017 ▶ 3:23 855 How This Bootstrapped CEO is Competing with $400m Raised Qualtrics
Disclosure
Harris: Quantum Workplace has never raised professional capital
“We've never raised professional money. We we're a Midwestern company. We bootstrapped all the way.”
Greg Harris Nov 26, 2017 ▶ 6:11 855 How This Bootstrapped CEO is Competing with $400m Raised Qualtrics
Assertion Not checkable as stated
Harris: Quantum Workplace serves 2,200 paying customers across two segments
“We'll collect 2200 checks from customers. We kind of divide those into two buckets. We have a transactional kind of a freemium to upgrade model, which is probably 1500 of those customers, and then we have about 600 or 700 direct one-to-one, more mid-market to …”
Greg Harris Nov 26, 2017 ▶ 7:46 855 How This Bootstrapped CEO is Competing with $400m Raised Qualtrics
Prediction Not checkable as stated
Harris: Quantum Workplace on track for $10M total revenue in 2017
“We'll do 10 this year. Ten million for the total year.”
Greg Harris Nov 26, 2017 ▶ 8:34 855 How This Bootstrapped CEO is Competing with $400m Raised Qualtrics
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