Disclosure certainty 4/5 debate potential 1/5

Albee: Genoo's $85k MRR is pure SaaS without professional services included

Kim Albee · 1402 100% Female Owned, Bootstrapped, Marketing Automation Company for SMB's Passes $85k in MRR · May 27, 2019 · at 13:32

Kim Albee, founder of Genoo, clarifies the breakdown of the company's $85,000 monthly recurring revenue to host Nathan Latka.

0:00 / 0:04exact quote · 4.8s
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“Right. On that, there's not. And then professional services are over and above that.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Kim Albee

Insight
Albee: High churn prevents marketing automation companies from growing despite strong sales
“So the marketing automation industry has a very, very high churn rate where a lot of marketing automation, I don't know the exact number, but a lot of marketing automation companies they may, their sales teams may hit their numbers, but they don't hit their gr…”
Kim Albee May 27, 2019 ▶ 9:44 1402 100% Female Owned, Bootstrapped, Marketing Automation Company for SMB's Passes $85k in MRR
Assertion Not checkable as stated
Albee: Genoo has just under 500 total customers
“Our total customers number probably just under 500.”
Kim Albee May 27, 2019 ▶ 5:25 1402 100% Female Owned, Bootstrapped, Marketing Automation Company for SMB's Passes $85k in MRR
Disclosure
Albee: Genoo is 100% female-owned, bootstrapped, and profitable
“I'm the only owner, a hundred percent, and we're profitable.”
Kim Albee May 27, 2019 ▶ 8:13 1402 100% Female Owned, Bootstrapped, Marketing Automation Company for SMB's Passes $85k in MRR
Assertion Not checkable as stated
Albee: Genoo's monthly customer churn rate is under 5%
“It's less than five.”
Kim Albee May 27, 2019 ▶ 10:15 1402 100% Female Owned, Bootstrapped, Marketing Automation Company for SMB's Passes $85k in MRR
Assertion Not checkable as stated
Albee: Genoo's average customer pays around $170 per month
“Well, if they, an average customer per month probably pays us around a 170, a 170 dollars a month, I would say.”
Kim Albee May 27, 2019 ▶ 4:04 1402 100% Female Owned, Bootstrapped, Marketing Automation Company for SMB's Passes $85k in MRR
Assertion Not checkable as stated
Albee: Genoo customers either churn fast or stay five to seven years
“I would say that for the most part, we keep customers, they either churn out super fast, or we have them for maybe five to seven years.”
Kim Albee May 27, 2019 ▶ 10:34 1402 100% Female Owned, Bootstrapped, Marketing Automation Company for SMB's Passes $85k in MRR
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