Insight certainty 4/5 debate potential 2/5

Karnjanaprakorn: Step-function churn improvements require core product changes, not hacks

Michael Karnjanaprakorn · 955 How Skillshare Doubles YoY to $30m+ With Huge Content Library · Mar 6, 2018 · at 10:46

Skillshare founder Michael Karnjanaprakorn discusses the effectiveness of payment hacks versus core product engagement for retention.

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“There's little things you could do that, that might get you know some Like incremental improvements in turn, but the big stuff function changes in turn are just core product experience.”

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